medical benefit contacts

contact your medical plan

Your medical plan provides coverage for not only medical services, but also prescription drug and basic vision services.

eligibility & enrollment

The HR Service Center manages your enrollment in and eligibility for this benefit plan. For all other questions regarding your coverage, contact the claims administrator. A claims administrator manages the administration of your plan — for example, claims, account balances, ID cards, what's covered and what's not, provider networks, phone numbers, the administrator's website or mobile app, and more. 

medical PPO and high deductible health plans

When you enroll in the Chevron Medical PPO, the High Deductible Health Plan or the High Deductible Health Plan Basic, you are also automatically enrolled in medical coverage, the Chevron Prescription Drug Program and the Chevron Vision Program for basic vision coverage.

medical coverage

prescription drug program

chevron vision program
  • Eligibility  U.S. Payroll Employees, U.S. Payroll Expatriates, Expatriates in the U.S.
  • Enrollment  Enrollment is automatic when you enroll in the Medical PPO, HDHP, HDHP Basic or Global Choice Plans
  • Claims Administrator  VSP Vision Care (VSP) 
  • Group Number  30021085
  • Network name  VSP Choice
  • Phone (Inside U.S.) 1-800-877-7195 
  • Phone (Outside U.S.) 1-916-851-5000 (Press '0' for operator assistance)
  • Website  www.vsp.com
  • Mobile App   VSP Vision Care app from the Apple App Store or Google Play
  • Claim Form  Forms Library
  • Address  Vision Service Plan │ Attention: Claims Services │ P.O. Box 385018 │ Birmingham, AL 35238-5018

anthem engage tool
Access information for the Anthem Engage tool. Use this tool to compare procedure costs, see where you've spent your health care dollars, and know what's covered by your medical plan. 
  • Eligibility  Participants in the Chevron Medical PPO, HDHP and HDHP Basic medical plans
  • Enrollment  If enrolled in an Anthem plan, simply access Engage from your Anthem account online to get started
  • Administrator  Anthem
  • Phone (Inside U.S.) 1-844-627-1632
  • Phone (Outside U.S.) 1-844-627-1632
  • Website  anthem.com/ca
  • Mobile App   Engage Wellbeing app from Apple App Store or Google Play

medical HMO plans

  • Plan Type  Medical Benefit
  • State  HI
  • Eligibility  U.S. Payroll Employees │ Dependent verification process required
  • Enrollment  Enroll on BenefitConnect or call the HR Service Center
  • Claims Administrator  HMSA
  • Group Number  35305
  • Phone 1-808-948-6372
  • Website  www.hmsa.com
  • Virtual Visits / Telehealth  Call the claims administrator directly to inquire
  • Get a Second Opinion  Learn more here
  • Claim Form  Call the claims administrator directly or log in to their website
  • Plan Type  Medical Benefit
  • State  WA
  • Eligibility  U.S. Payroll Employees │ Dependent verification process required
  • Enrollment  Enroll on BenefitConnect or call the HR Service Center
  • Claims Administrator  Kaiser
  • Group Number  456700
  • Phone 1-888-901-4636
  • Website  www.ghc.org
  • Virtual Visits / Telehealth  Call the claims administrator directly to inquire
  • Get a Second Opinion  Learn more here
  • Claim Form  Call the claims administrator directly or log in to their website

global choice plan

When you enroll in the Global Choice Plan (U.S.-Payroll Expatriates) or Global Choice Plan (Expatriates in the U.S.), your coverage includes medical coverage, prescription drug coverage and basic vision coverage.

medical (worldwide) and prescription drugs (obtained outside U.S.) coverage
  • Plan Type  Medical Plan (worldwide coverage) │ Prescription Drugs (Obtained outside the U.S.)
  • Eligibility  U.S. Payroll Expatriates, Expatriates in the U.S. │ Dependent verification process required
  • Enrollment  Enroll on BenefitConnect or call the HR Service Center
  • Claims Administrator  Cigna Global Health Benefits (Cigna)
  • Group Number  U.S. Payroll Expatriates 05721A008 │Expatriates in the U.S. 05721A009
  • U.S. Network  Cigna refers to the U.S. network as the Open Access Plus (OA Plus) network. 
  • Outside U.S. Network  Outside the U.S., learn about CignaLinks: U.S.-Payroll ExpatriatesExpatriates in the U.S.  
  • Phone (Inside the U.S.)  1-800-441-2668 
  • Phone (Outside the U.S.)  1-302-797-3100
  • Website  www.CignaEnvoy.com
  • Mobile App   Cigna Envoy Customer app on the Apple App Store or from Google Play
  • Virtual Visits / Telehealth  Learn more here
  • Claim Form  Forms Library
  • Email You can send Cigna a secure email through the CignaEnvoy website

prescription drug program

chevron vision program
  • Eligibility  U.S. Payroll Employees, U.S. Payroll Expatriates, Expatriates in the U.S.
  • Enrollment  Enrollment is automatic when you enroll in the Medical PPO, HDHP, HDHP Basic or Global Choice Plans
  • Claims Administrator  VSP Vision Care (VSP) 
  • Group Number  30021085
  • Network name  VSP Choice
  • Phone (Inside U.S.) 1-800-877-7195 
  • Phone (Outside U.S.) 1-916-851-5000 (Press '0' for operator assistance)
  • Website  www.vsp.com
  • Mobile App   VSP Vision Care app from the Apple App Store or Google Play
  • Claim Form  Forms Library
  • Address  Vision Service Plan │ Attention: Claims Services │ P.O. Box 385018 │ Birmingham, AL 35238-5018

retiree coverage (post-65)

via benefits

COBRA continuation coverage

COBRA continuation coverage
  • Plan Type  Continuation coverage for health plans
  • Eligibility  U.S. Payroll Employees
  • Enrollment  Call BenefitConnect|COBRA or access their website
  • Claims Administrator  BenefitConnect|COBRA 
  • Phone (Inside U.S.) 1-877-292-6272 
  • Phone (Outside U.S.) 1-858-314-5108
  • Website  https://cobra.ehr.com
  • Claim Form  BenefitConnect|COBRA only manages eligibility, enrollment and monthly premium payments for COBRA coverage. If you need help with a claim for health services or questions about what the health plan covers or does not cover, contact your health plan claims administrator directly.
  • Address  BenefitConnect COBRA | Dept:COBRA | PO Box 981915 | El Paso, TX 79998