rethinkcare

• Available to all U.S.-payroll employees eligible for Chevron health and welfare benefits.

• While the program is best suited for families raising children or young adults with developmental disabilities, there is no diagnosis or age range requirement to use RethinkCare. In fact, all families can benefit from RethinkCare tools and resources.

RethinkCare can provide support for general parenting needs, including challenging behaviors, bullying, managing screen time, relationships and sibling rivalry, school readiness, focus, time-management, potty training, sleeping issues and much more. They can also help with developmental challenges, such as autism spectrum disorders, ADHD, developmental delays, intellectual and learning disabilities, daily living skills, pre-vocational skills and more.

• Get up to 14 hours per year of confidential, one-on-one virtual consultations with a dedicated Parenting Expert, available to answer your questions, brainstorm solution and help find additional resources for you and your child.

• Learn helpful tips, coping skills and parenting techniques for a wide variety of challenges that cover all ages and stages of your child’s development.

• Go deeper and take on-demand training courses to help you address your child’s behavior, social and emotional growth, attention and focus, academics and much more.

This service is separate from behavioral health or medical benefits. You aren’t required to be enrolled in mental health or medical insurance to use this service. RethinkCare services are also different from Applied Behavior Analysis (ABA) therapy. ABA services directly impact your child's learning; Rethink is an online tool for you as a parent and caregiver to learn how to better address behavior challenges, communicate and interact with your child when the ABA provider is not there. RethinkCare can also support you in collaborating with an ABA provider.

virtual consultation 

Live video or phone consultation available to schedule 24/7 with experienced clinicians that can help guide you through challenges at all ages and stages of your child’s development. Consultations can take place day or night, weekday or weekend. You're permitted up to 14 hours per 12-month period of consultation with a dedicated Parenting Expert. Common consultation topics include:

• Teaching new skills.
• Addressing problem behaviors at home.
• Troubleshooting lack of progress.
• Collaborating with school and other providers.
• Coping with the stress of a new diagnosis or ongoing daily struggles at home.

video-based training

Comprehensive library with thousands of clinically-based videos depicting therapists working with children like yours, as well as videos for you to watch with your child to help improve family wellbeing and support your child’s social and emotional growth. Developed by nationally recognized leaders in the field and available on-demand, the video and audio lessons can be customized to specifically meet the unique needs of each child.

printable materials

Download and print supplemental materials such as articles, tip sheets, lesson plans, worksheets, schedule templates, and token boards.

care coordination

With a web-based and mobile tool, you can add an unlimited number of team members to the program and coordinate care among your child's support team including: therapists, teachers, medical professionals and family members.

peer support

Build community and network with other parents dealing with similar challenges through Parenting Discussion Groups facilitated by Parenting Experts. Register for sessions within your account on the RethinkCare platform.

To get started, register online. Use the enrollment code on your first visit, then create a personal account.

• You can add multiple children onto RethinkCare and create profiles for each child. 
• You may grant as many family or team members to your child’s profile as desired (for example, grandparents, aunt/uncle, teacher, baby sitter and therapist).

The RethinkCare service is different from Applied Behavior Analysis (ABA) therapy provided by the Chevron Mental Health and Substance Use Disorder (MHSUD) Plan or other similar health benefits.

• ABA coverage is part of your MHSUD Plan, so a covered diagnosis and pre-certification by the MHSUD Plan is required prior to receiving this coverage. In addition, ABA therapy is a for-fee health benefit, so the treatment is subject to MHSUD plan deductibles (if applicable), coinsurance schedule, and out-of-pocket amounts. 

• The RethinkCare service is provided free to eligible Chevron employees. Rethink is not a health plan and does not provide diagnosis or other health treatment, so there is no deductible, coinsurance or out-of-pocket maximums associated with using the service. Because Rethink only provides behavioral resources, tools and information, a covered diagnosis is not required to take advantage of this service.

While in-home ABA services directly impact your child's learning, RethinkCare is an online tool for you as a parent and caregiver to not only learn how to better address behavior challenges and communicate and interact with your child when the ABA provider is not there, but also supports you in collaborating with the ABA provider. Since they can use RethinkCare too, you can communicate more efficiently through the program, work on the same skills, and even share data if you wish.