vision plus program

You are required to verify the eligibility of any new dependents you enroll in your Chevron health plans. You have up to 60 days to obtain and submit requested documentation that verifies your dependent(s) are eligible to participate in Chevron’s health benefits. If you don’t provide acceptable documentation by the deadline, your dependent(s) will be disenrolled from coverage. Learn more about this process.

You do not need an ID card to receive care. Simply tell your provider that you have coverage under VSP. If you still want an ID card, login to your VSP account and print one. 

Tip: When you enroll in health benefits on the BenefitConnect website or through the HR Service Center, know that your election is not immediate with each of the claims administrators. You must wait until your coverage is activated with the claims administrators for your coverage to display in the plan administrator's system.

• If you enroll during open enrollment, your coverage fully activated on January 1 of the new year.
• If you enroll mid-year as a new hire or due to a qualifying life event, please allow at least 7 business days for BenefitConnect/HR Service Center to process your enrollment election with the claims administrators. Know that this could take slightly less or slightly more days, depending on when you enrolled. If you have questions about your election, contact the HR Service Center. (Choose the option for Benefits, then Health coverage.)

A network is a group of independent medical providers that have agreed with your health plan claims administrators to charge contracted fees for services provided to plan members. The VSP provider network is made up of primarily private-practice vision providers across the United States. All VSP private practice doctors provide exams and have materials, such as glasses and contacts, available in their office. 

Retail chain network providers 
VSP members can choose to see a VSP doctor, a participating retail chain provider, or an out-of-network provider. You can choose to visit a Retail Chain Affiliate Provider for added convenience and additional retail locations. These providers are network providers, so network benefits will apply. Retail Chain Affiliate Providers include Visionworks, WisconsinVision, Heartland Vision, Rx Optical and Cohen's.

What happens when I use an out-of-network provider?
You still have the option to see an out-of-network provider for exams or to purchase materials, if you desire, but note that the out-of-network benefit will apply. You may be responsible for paying your vision provider the full amount and submitting a claim to VSP after the visit to request reimbursement.

A note about Costco
We know many employees use Costco for their prescription eyewear. Costco is an out-of-network provider, so out-of-network benefits will apply. But, unlike other out-of-network providers, Costco can submit your claim to VSP. In addition, out-of-network coverage with Costco includes standard progressive lenses fully covered after a $40 copayment.

If you visit a network provider, your provider will usually handle all claims and paperwork for you. If you visit an out-of-network provider you may have to pay the cost out-of-pocket and/or be billed directly from the provider. To be reimbursed for covered services, you’ll have to file a claim form with the claims administrator.

To ensure timely payment, you should file your claim as soon as you can. You must file a claim for payment of benefits no later than 365 days from the date in which service was provided. If you don’t file a proper claim with VSP within this timeframe, benefits for that service will be denied.

If you’re enrolled in the Vision Plus Program, you’ll be covered until the last day of the month in which your employment ends. 

• You can elect COBRA coverage for you and your covered dependents for this. If you timely elect COBRA coverage, your coverage will be retroactive to the date your active employee coverage ended. If you wish to continue coverage, you must make an election to continue it.
• The Vision Plus Program is not available to retirees.

The Vision Plus Program is available to U.S.-payroll employees while on expatriate assignment. 

• If you receive covered services outside the U.S., the nonpreferred (out-of-network) level of benefits will apply. You will also need to pay for the service and file a claim for reimbursement later.
• However, if you use a VSP preferred provider while you're in the U.S., the preferred provider level of benefits will apply for covered materials and services.

The documents listed below are called a summary of material modification (SMM). An SMM explains recent updates to your plan that are not yet captured or updated in your summary plan description (SPD) since the last publication date. Be sure to review the SMM for an understanding of important plan updates.

Vision Plus Services Changes

• Increase to annual frame and contact lens allowance (January 1, 2020) 

Other General Plan Changes

• "Other dependent" legal guardian administrative clarification (January 1, 2021)
• New address for benefits correspondence (June 1, 2020)
• New dependent verification requirement (January 1, 2019) | Learn more
• New fee for insufficient funds (January 1, 2019)

Review the benefit summary and highlights to understand basic information about your plan, such as benefits, copayments, deductibles, coinsurance and plan contact information.

• 2022 Vision Plus Program Summary and Highlights