employee assistance and worklife services

you are not alone

Employee Assistance and WorkLife Services is here to help you navigate challenges at work, at home or wherever you might encounter them. If you need help, support is always just a phone call away.

reach an EAP advisor

You can reach an advisor by calling: 

1-800-860-8205 (toll-free)
1-925-842-3333 (direct)
842-3333 (CTN)

Employee Assistance and WorkLife Services (EAP-WL) provides free psychological consultative services, confidential assistance to navigate and resolve personal, family and work-related concerns, and programs that optimize mental health and well-being. Services, resources or advice that you receive through EAP-WL is not medical advice or a substitute for seeking treatment and guidance from a health care provider.

about employee assistance

Employee Assistance and WorkLife Services is an internal consulting service that can help you resolve a broad range of concerns or problems, from everyday issues to more complicated personal, family or work-related concerns. Services, resources or advice received through EAP-WL is not medical advice or a substitute for seeking treatment and guidance from a health care provider.
This service is available to all Chevron employees, their dependents and Chevron retirees.

We all experience everyday issues that we can usually work out on our own, but sometimes we need help. Even if you’re not sure what the problem may be, an advisor can guide you through discussion to identify the issue and then develop a plan to resolve it. Among the topics that advisors are trained to help with include:

  • Family and relationship problems 
  • Personal and emotional issues 
  • Major changes in your life 
  • Difficulties at work 
  • Concerns about alcohol or drug use 
  • Clarifying career plans 
  • Managing stress and anxiety 
  • Preparing for international assignment
  • Help after a traumatic event 
If you need ongoing assistance, an EAP advisor can help identify and refer you to resources in your community. 
Contact and discussions with an advisor is confidential and is not recorded in an employee’s personnel file. In general, confidentiality is protected by Chevron policy, state and federal law, and the professional ethics of the advisor. There are a few extremely serious circumstances where advisors are legally required to make certain disclosure, such as threats or harm to oneself or others, or concerns about child abuse or elder abuse.
There is no charge for you or your dependents to utilize Employee Assistance and WorkLife Services. If you need ongoing assistance, an EAP advisor can help identify and refer you to resources in your community. If applicable, you’re responsible for any costs related to services provided through community-based or other referral sources.

mental health resources

Let’s Talk … Mind Matters mental health awareness (intranet)

Let’s Talk … Mind Matters is Chevron’s corporate-wide mental health campaign to increase awareness and reduce stigma associated with mental health.

anonymous online mental health screening tool

Try the confidential and anonymous online mental health screening tool for employees and family members. Complete a brief questionnaire and you’ll receive your results, recommendations and support resources.

mental health and substance use disorder (MHSUD) plan

Automatically available to U.S.-payroll employees and their covered dependents, the Mental Health and Substance Use Disorder (MHSUD) Plan provides confidential support for a wide range of personal issues.

upcoming events and happenings

EAP-WL often hosts events for Chevron employees and their family members. Typically, employees can learn about these events through the Global Employee Assistance or the WorkLife: Dependent Care (intranet) Workplace groups. You may also email us