supplemental protection coverage
identity theft protection
for U.S.-payroll employees
quick links
Enroll (Mercer Benefits)
Manage account (ID Watchdog)
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enrolled in coverage already?
Identity Protection from ID Watchdog is available for the first time effective January 1, 2025. During this initial implementation period there will be a special, temporary process for enrollment and coverage activation, as described here.
If you enroll between October 14 and December 31, 2024:
- Your coverage is effective January 1, 2025.
- If you enroll in 2024, there is no further action required of you until January 1, 2025.
- On January 1, 2025, ID Watchdog will issue an email to enrolled participants with next steps to create your account and start using your coverage.
- Payroll deductions will begin with your first paycheck in January 2025.
- Note that you cannot enroll for this coverage on the BenefitConnect website, however your coverage status will display on your coverage confirmation statement (online and by paper). Your coverage status will indicate no coverage until early January after the HR Service Center has processed your election and updated your confirmation statement. If you need to verify coverage in the interim, contact Mercer Voluntary Benefits.
- Didn't enroll during open enrollment? There's still time to start coverage effective January 1! Learn more and enroll here.
the basics
Identity crime can happen to anyone – no matter how careful you are. With Identity Theft Protection Insurance, get comprehensive identity monitoring and fraud resolution designed to help you protect yourself and your family against today’s digital threats at group rates and with the ease of payroll deduction for premium payments. Identity Theft Protection Insurance is insured through ID Watchdog and administered by Mercer Voluntary Benefits.
You'll have access to the following Platinum Plus features when you enroll:
- Monitoring across your credit cards, bank accounts, loans, billions of public records, and even the dark web
- Alerts when activity that could indicate potential fraud is detected
- Lock and block features to help keep identity thieves from opening new accounts in your name.
- Fully Managed Identity Theft Resolution and 24/7/365 Customer Care Center
- Family plans to help better protect the identities of children and adult family members in your household
Once you enroll, you’ll be able to reach a U.S.-based Customer Care Specialist whenever you need help, 24 hours a day, 7 days a week. If your identity is stolen, Certified Identity Theft Risk Management Specialists (CITRMS) fully manage your case until it is resolved.
If you’re eligible to participate in Chevron's U.S.-payroll health and protection benefits, you're eligible to participate in Identity Theft Protection Insurance.
If you enroll in the family coverage option, your coverage can be used for:
- All family members living with you regardless of age or family relationship
- Dependents to age 26 living elsewhere
- Parents or grandparents living outside your home
How to enroll:
- Participation in this coverage is voluntary.
- You pay the full cost of coverage; Chevron does not contribute.
- You can enroll at any time from the Mercer Voluntary Benefits website.
After you enroll:
- ID Watchdog will send you an email with next steps to create your account within 24 hours.
- Payroll deductions will begin as soon as administratively possible.
- Note that you cannot enroll for this coverage on the BenefitConnect website, however your coverage status will display on your coverage confirmation statement (online and by paper). Your coverage status will not change immediately; it can take approximately 1-2 weeks for the HR Service Center to process your election and update your confirmation statement. If you need to verify coverage, contact Mercer Voluntary Benefits.
To cancel coverage:
- Contact Mercer Voluntary Benefits.
If you leave Chevron:
- You can convert this to an individual policy and pay premiums directly to the insurer.
- Contact Mercer Voluntary Benefits for assistance.
plan documents
The summary plan descriptions (SPD) provides specific details about your benefits, such as eligibility, covered services and participation rules. If there are recent updates to the SPD since the last publication date, look for the summary of material modification (SMM) included in the very front of the book.
- Identity Theft Protection Insurance summary plan description coming soon!
The documents listed below are called a summary of material modification (SMM). An SMM explains recent updates to your plan that are not yet captured or updated in your summary plan description (SPD) since the last publication date. Be sure to review the SMM for an understanding of important plan updates.
- No recent changes to this benefit.
The insurer provides the following benefit summary information to provide you with additional information about and features of your plan.
contacts
identity theft protection insurance
- Plan Type Identity Theft Insurance
- Eligibility U.S. Payroll Employees
- Enrollment Start coverage directly with the Administrator, Mercer, online or by phone.
- Administrator Mercer Voluntary Benefits
- Insurer ID Watchdog
- Phone Contact Mercer at 1-800-274-4833 for coverage status, servicing and billing inquiries. Contact ID Watchdog at 1-866-513-1518 to make a claim or for all other assistance with your coverage.
- Website - Enroll www.VoluntaryBenefitsforChevron.com to review product information and start enrollment
- Website - Access Account idwatchdog.com/myplan/chevron to create your account and use coverage tools and features
- Website - Coverage Status If you have enrolled in this coverage, your enrollment status and payroll deduction amount will also display on BenefitConnect after your enrollment is processed by the HR Service Center.
- Email customer.service@mercer.com
This communication provides only certain highlights about benefit provisions. It is not intended to be a complete explanation. If there are any discrepancies between this communication and the legal plan documents, the legal plan documents will prevail to the extent permitted by law. Oral statements about plan benefits are not binding on Chevron or the applicable plan. Chevron Corporation reserves all rights, for any reason and at any time, to amend, change or terminate these plans or to change or eliminate the company contribution toward the cost of such plans. Such amendments, changes, terminations or eliminations may be applicable without regard to whether someone previously terminated employment with Chevron or previously was subject to a grandfathering provision. Unless required by applicable law, there are no vested rights with respect to any Chevron health and welfare plan benefit or to any company contributions towards the cost of such health and welfare plan benefits. Some benefit plans and policies described in this document may be subject to collective bargaining and, therefore, may not apply to union-represented employees.
plan documentation
contact
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