2024 wellness credit

If you believe you met the requirements to qualify for the 2024 Wellness Credit but are not receiving the medical premium reduction, please complete the following steps:

1. If you haven’t already done so, please see the Where can I see confirmation of my 2024 Wellness Credit section above to verify if you are or are not currently receiving reduced medical premiums in 2024.
2. Remember, to continue receiving the reduced 2024 medical premiums, you must you must continue to meet all the 2024 Wellness Credit eligibility requirements for the duration of the 2024 Wellness Credit Period, January 1, 2024 through December 31, 2024. 
3. If the sources above indicate you are not eligible to receive 2024 Wellness Credit, call WebMD at 1-888-321-1544 (925-842-8346 from outside the U.S.). A WebMD customer service representative can verify your points balance on record as of October 27, 2023. Please note that you may need to provide certain personal information such as your name and date of birth to ensure WebMD can verify your identity.
4. If WebMD verified you met the points requirement as of October 27, 2023, please call the HR Service Center (Choose the option for Benefits then Health Benefits on the phone menu) to validate your 2024 Wellness Credit was received at the HR Service Center.
5. If WebMD verified you met the points requirement as of October 27, 2023, and the HR Service Center indicates your 2024 Wellness Credit was not received, please send an email to Chevron U.S. Benefits with the following information:  

• Your full name. 
• You CAI. 
• The date you contacted WebMD to confirm that the required points value was obtained as of October 27, 2023. 
• The date you contacted the HR Service Center to validate your 2024 Wellness Credit record. 
• State your reason for concern or dispute. 

To qualify for the 2024 Wellness Credit, eligible U.S.-payroll employees must meet all of the following requirements: 

• Accumulate 1,000 points by choosing and completing qualifying wellness activities between January 1, 2023 (12 a.m. Pacific time) and October 27, 2023 (11:59 p.m. Pacific time). Note that, you don't have to be enrolled in a Chevron-sponsored medical plan to accumulate points between January 1, 2023 and October 27, 20232; however you must be a U.S.-payroll employee who is eligible to participate in Chevron health and welfare benefits. 
• Meet all the eligibility requirements to receive the 2024 Wellness Credit on January 1, 2024. In addition, you must continue to meet all the Wellness Credit eligibility requirements for the duration of the 2024 Wellness Credit Period – January 1, 2024 through December 31, 2024 – to continue to receive the Wellness Credit on a monthly basis. 

Important eligibility requirement reminder: Note that to receive the 2024 Wellness Credit you must be enrolled in a qualifying active employee medical plan under the Omnibus Health Care Plan on January 1, 2024 and also for the duration of the Wellness Credit Period, January 1, 2024 through December 31, 2024. If you are not currently enrolled in a qualifying active employee medical plan in 2023, you’ll need to enroll in a qualifying active employee medical plan for 2024 during the open enrollment period, October 16 through October 27, 2023. If you miss this deadline, you will not be eligible to receive the 2024 Wellness Credit, even if you earned all the required points by the October 27, 2023 deadline.

To qualify for and continue to receive the 2024 Wellness Credit, you must meet all of the following eligibility requirements on January 1, 2024, and continue to meet all of the following eligibility requirements for the duration of the 2024 Wellness Credit Period – January 1, 2024 through December 31, 2024.

• You must complete the specific 2024 Wellness Credit requirements by the stated deadlines. 
• You must be a current U.S.-payroll employee. 
• You must be eligible to participate in an active employee medical plan under the Omnibus Health Care Plan. You can read further eligibility information in the Wellness Programs summary plan description. 
• You must be enrolled in a qualifying active employee medical plan under the Omnibus Health Care Plan on January 1, 2024. 
• You must continue to be enrolled in a qualifying active employee medical plan under the Omnibus Health Care Plan for the duration of the 2024 Wellness Credit Period. 

The following individuals cannot qualify for the 2024 Wellness Credit: 

• Dependents. While your eligible spouse, domestic partner or child(ren) may be able to participate in certain wellness activities or programs, they cannot earn points or qualify for the 2024 Wellness Credit. See the Chevron Couples section on this page for an exception.
• Employees newly hired or rehired from January 1, 2024 through December 31, 2024 are not eligible for the 2024 Wellness Credit. You may, however, be eligible to participate in any new health reward programs currently in progress. 
• Retirees 
• Resident expatriates assigned to work in the U.S. 
• Contractors 
• Professional interns 
• Employees working unapproved part-time schedules 
• Casual hires 
• Global offshore payroll employees 
• Any other individual not eligible for Chevron’s U.S. health plans (the Omnibus Health Care Plan)

The 2024 Wellness Credit Period is the period of time in which qualifying participants will receive the 2024 Wellness Credit. The 2024 Wellness Credit Period is January 1, 2024 through December 31, 2024.

A qualifying active employee medical plan under the Omnibus Health Care Plan (referred to hereafter as “qualifying Chevron-sponsored medical plan”) currently includes:

• Medical PPO Plan
• Chevron High Deductible Health Plan (HDHP)
• Chevron High Deductible Health Plan Basic (HDHP Basic)
• Chevron Medical HMO Plans
• Global Choice Plan (U.S.-Payroll Expatriates)

Eligible Wellness Credit recipients will receive a premium reduction of up to $750 annually on qualifying Chevron-sponsored medical plan coverage from January 1, 2024 through December 31, 2024 (2024 Wellness Credit Period), as long as you remain an eligible employee enrolled in a qualifying Chevron-sponsored medical plan. Here’s how it works:

• If you are eligible to receive the Wellness Credit on January 1, 2024, the applicable premium reduction will automatically be applied to your paycheck. No additional action to start the premium reduction is required from you.
• Your applicable premium reduction will be taken in equal installments during the 2024 Wellness Credit Period, or for as long as you remain an eligible employee enrolled in a qualifying Chevron-sponsored medical plan, whichever comes first.
• Your applicable premium reduction will be applied toward the employee contribution portion of the monthly premium of a qualifying Chevron-sponsored medical plan.
• The premium reduction applies only to qualifying Chevron-sponsored medical plan coverage premiums. The premium reduction does not apply to dental, the Vision Plus Program, mental health and substance use disorder coverage, any of the Chevron retiree health coverage options, or any non-Chevron-sponsored medical plan coverage.
• Eligible Wellness Credit recipients will continue to be responsible for actual medical services and charges including (but not limited to) copayments, co-insurance, deductibles and other out-of-pocket expenses.
• You cannot receive the Wellness Credit in cash or any other form to be used toward medical or other personal out-of-pocket expenses.
• The Wellness Credit is not prorated based on the number of points earned; you must earn the full 1,000 required points to qualify for the 2024 Wellness Credit. In addition, no additional premium reduction is available for earning more than the 1,000 required points.

Eligible Wellness Credit recipients will receive a premium reduction of up to $750 annually on qualifying Chevron-sponsored medical plan coverage from January 1, 2024 through December 31, 2024 (2024 Wellness Credit Period), as long as you remain an eligible employee enrolled in a qualifying Chevron-sponsored medical plan. Your actual annual premium reduction amount is based as follows:

• If the employee share of the annual premium cost of your elected, qualifying Chevron-sponsored medical plan costs less than $750, you’ll only receive up to the annual employee share amount of the cost of your elected plan. For example, if the annual employee cost of your elected plan is $600, you will receive an annual premium reduction of up to $600. You will not receive the $150 difference in cash or in any other form. 
• If the employee share of the annual premium cost of your elected, qualifying Chevron-sponsored medical plan costs more than $750, you’ll only receive up to the $750 maximum premium reduction amount. For example, if the annual employee cost of your elected plan is $4,000, you will receive an annual premium reduction of up to $750. You will be responsible for paying the remaining $3,250 in annual employee cost. 

If eligible for the Wellness Credit, your applicable premium reduction amount will be based on your qualifying Chevron-sponsored medical plan option, coverage level, cost and enrolled dependents on January 1, 2024, as described below:

• The premium reduction applies to any of the available coverage level choices: You Only, You + One Adult, You + Child(ren), You + Family.
• The qualifying Chevron-sponsored medical plan in which you are enrolled on January 1, 2024 will be used to calculate your premium reduction amount for the Wellness Credit Period.
• If you are not enrolled in a qualifying Chevron-sponsored medical plan on January 1, 2024, you are ineligible to receive the 2024 Wellness Credit, even if you earned the required points by the deadline.
• If you experience a qualifying life event between January 2, 2024 and December 31, 2024 that permits you to make a change to your qualifying Chevron-sponsored medical plan coverage and you were eligible to receive the Wellness Credit on January 1, 2024, the amount of your annual premium reduction may be increased or decreased depending on the plan and coverage level you choose. See the Mid-Year Coverage Changes section on this page for more information.
• The Wellness Credit is not prorated based on the number of points earned; you must earn the full 1,000 required points to qualify for the 2024 Wellness Credit. In addition, no additional premium reduction is available for earning more than the 1,000 required points.

Please note: Remember, if you qualify, the premium reduction will not take effect until January 2024. As is the course of standard business in the health care industry, 2024 monthly employee medical premiums will not be available until the open enrollment period for 2024 benefits. Your open enrollment communications will provide additional details about the monthly amount of the premium reduction for those who qualify, how it will be applied to your Chevron medical coverage, and where to go in 2024 to see your premium reduction.

If you completed 1,000 points by October 27, 2023, you don’t need to do anything to report completion for the 2024 Wellness Credit. However, you are encouraged to save the confirmation number from your Rewards page on the WebMD website for future reference. At the end of this year, after the points deadline has closed and WebMD verifies with the HR Service Center that you qualified for the 2024 Wellness Credit, you will receive further confirmation that you qualified for the reduced medical premiums in 2024.

If you completed 1,000 points by October 27, 2023, you don’t need to do anything to report completion for the 2024 Wellness Credit. Remember, your premium reduction applies to coverage effective January 1, 2024. At the end of this year, after the points deadline has closed and WebMD verifies with the HR Service Center that you qualified for the 2024 Wellness Credit, you will receive further confirmation that you qualified for the reduced medical premiums in 2024. If you don’t see your reduced medical premiums starting January 1, 2024, additional instructions will be provided on this page at that time.

If both you and your spouse or domestic partner or child(ren) are Chevron U.S.-payroll employees, you can both qualify for the 2024 Wellness Credit if you meet the eligibility requirements. However please note:

• If each of you are “primary” – in other words, enrolled separately – in your own qualifying Chevron-sponsored medical plan coverage then each of you must qualify separately for the 2024 Wellness Credit. If you each qualify, you are each eligible for the 2024 Wellness Credit that is applied toward each of your separate medical plans, respectively.
• If one of you is “primary” and the other(s) is covered as your “dependent” in a qualifying Chevron-sponsored medical plan, then only you, as the primary, are eligible for the 2024 Wellness Credit. You, the primary, must meet the eligibility requirements to receive the Wellness Credit. If you qualify, you are eligible for only one 2024 Wellness Credit that is applied toward your qualifying Chevron-sponsored medical plan. In this situation, the dependent – although an eligible employee - cannot qualify for a Wellness Credit because they are enrolled as a dependent. 

If you experience a qualifying life event between January 2, 2024 and December 31, 2024 that permits you to make a change to your qualifying Chevron-sponsored medical plan coverage and you were eligible to receive the Wellness Credit on January 1, 2024:

• If you continue to participate in a qualifying Chevron-sponsored medical plan, you will continue to be eligible to receive the 2024 Wellness Credit, as long as you remain an eligible employee.
• If you continue to participate in a qualifying Chevron-sponsored medical plan, the amount of your annual premium reduction may be increased or decreased depending on the plan and coverage level you choose. See the Basis of Annual Premium Reduction Amount section on this page for more information.
• If you stop participating in a qualifying Chevron-sponsored medical plan, you are no longer eligible to receive the 2024 Wellness Credit and you forfeit the remainder of your annual premium reduction amount for the Wellness Credit Period effective the date your coverage ends. You will not be paid the balance of the annual premium reduction you were potentially eligible to receive in cash or in any other form.

If you experience a qualifying life event between January 2, 2024 and December 31, 2024 that permits you to start participating in a qualifying Chevron-sponsored medical plan and you were not previously enrolled in a qualifying Chevron-sponsored medical plan:

• You are not eligible to start receiving the 2024 Wellness Credit, even if you earned 1,000 points between January 1, 2023 and October 27, 2023, because you did not meet the eligibility requirement of being enrolled in a qualifying Chevron-sponsored medical plan on January 1, 2024.

If you leave Chevron between January 2, 2024 and December 31, 2024 – whether due to retirement or for any other voluntary or involuntary reasons – and you were previously eligible to receive the 2024 Wellness Credit, then you are no longer eligible to receive the 2024 Wellness Credit. You will forfeit the remainder of your annual premium reduction amount for the Wellness Credit Period effective the date your coverage ends as an eligible employee. You will not be paid the balance of the annual premium reduction you were potentially eligible to receive in cash or in any other form.

If you leave Chevron between January 2, 2024 and December 31, 2024 – whether due to retirement or for any other voluntary or involuntary reasons – and you were previously eligible to receive the 2024 Wellness Credit, then you are no longer eligible to receive the 2024 Wellness Credit. You will forfeit the remainder of your annual premium reduction amount for the 2024 Wellness Credit Period effective the date your coverage ends as an eligible employee. You will not be paid the balance of the annual premium reduction you were potentially eligible to receive in cash or in any other form.