health account contacts

The HR Service Center manages your enrollment in and eligibility for this benefit plan. For all other questions regarding your coverage, contact the claims administrator. A claims administrator manages the administration of your plan — for example, claims, account balances, ID cards, what's covered and what's not, provider networks, phone numbers, the administrator's website or mobile app, and more. 

benefitwallet health savings account (HSA)

• Type  Health Savings Account
• Eligibility  U.S. Payroll Employees participating in the HDHP or HDHP Basic and who meet eligibility requirements in IRS Publication 969.
• Enrollment  For payroll deductions, enroll on BenefitConnect or call the HR Service Center
• Administrator  BenefitWallet 
• Phone Talk to the HR Service Center to stop, start or change your payroll contribution elections. (Choose the Manage Benefits option, then Health Benefits)
• Phone Talk to BenefitWallet directly for all other account needs at 1-855-234-7722. 
• Website  Go to the BenefitConnect website to stop, start or change your payroll contribution elections. 
• Website  Go to the BenefitWallet website to for all other account management activities, including investing your contributions.
• Mobile App   BenefitWallet app on the Apple App Store or from Google Play
• Beneficiary Designations  Get started here
• Email  Questions only at info.mybenefitwallet@conduent.com
• Forms  Forms Library

health care spending account (HCSA)

• Plan Type  Flexible Spending Account Plan
• Eligibility  U.S. Payroll Employees
• Enrollment  Enroll on BenefitConnect or call the HR Service Center
• Claims Administrator  Anthem Blue Cross
• Phone Talk to Anthem directly for account balance, claims and reimbursements at 1-844-627-1632
• Phone To enroll or to change contribution election due to a life event, talk to the HR Service Center (Choose the Manage Benefits option, then Health benefits) 
• Website  For account balance, claims and reimbursements, go to anthem.com/ca
• Website  To enroll or to change contribution election due to a life event, go to the BenefitConnect website.
• Mobile App   Sydney Health app from Apple App Store or Google Play
• Claim Form  Forms Library
• Address  Anthem Blue Cross FSA Claims  | PO Box 161606  | Altamonte Springs, FL 32716

COBRA continuation coverage

• Plan Type  Continuation coverage for health plans
• Eligibility  U.S. Payroll Employees
• Enrollment  Call BenefitConnect|COBRA or access their website
• Claims Administrator  BenefitConnect|COBRA 
• Phone (Inside U.S.) 1-877-292-6272 
• Phone (Outside U.S.) 1-858-314-5108
• Website  https://cobra.ehr.com
• Claim Form  BenefitConnect|COBRA only manages eligibility, enrollment and monthly premium payments for COBRA coverage. If you need help with a claim for health services or questions about what the health plan covers or does not cover, contact your health plan claims administrator directly.
• Address  BenefitConnect COBRA | Dept:COBRA | PO Box 981915 | El Paso, TX 79998