supplemental health benefits contacts

The HR Service Center generally manages your enrollment in and eligibility for these plans (unless otherwise indicated below). For all other questions regarding your coverage, contact the insurer or administrator. The administrator and the insurer manage the administration of your plan — for example, claims, what's covered and what's not, certificates of insurance, and more. 

health decision support (second opinion service)

• Plan Type  Second opinion service
• Eligibility  U.S.-payroll employees enrolled in a Chevron medical plan
• Enrollment  Coverage automatic, if eligible. To participate, register an online account or contact 2nd.MD directly.
• Administrator  2nd.MD
• Phone 1-866-818-7751 
• Website  www.2nd.md/chevron
• Mobile App   2nd.MD app on the Apple App Store or Google Play
• Email  Chevron@2nd.MD

diabetes prevention program

• Plan Type  Wellness program
• Eligibility  U.S. Payroll Employees
• Enrollment  Coverage automatic, if eligible. To participate, go to the Omada website and take the online risk screener to see if you meet the clinical requirements to start the program.
• Administrator  Omada Health (Omada) 
• Phone 1-888-409-8687
• Website  www.omadahealth.com/chevron 
• Mobile App   Omada on Google Play or iTunes
• Email  support@omadahealth.com

group critical illness insurance plan

• Plan Type  Supplemental health insurance
• Eligibility  U.S. Payroll Employees
• Enrollment  Enroll on BenefitConnect or call the HR Service Center
• Insurer  Aflac
• Administrator  Mercer Voluntary Benefits 
• Group Number  23041
• Phone (Aflac)  1-800-433-3036 | Contact Aflac for claims management and to continue coverage only. Contact Mercer Voluntary Benefits for all other coverage inquiries.
• Phone (Mercer Voluntary Benefits)  1-800-274-4833  | Contact Mercer for all other non-claim and non-conversion related inquiries. 
• Website  www.aflac.com/chevron
• Beneficiary Designations Get started here
• Claims Email  chevronclaims@aflac.com (For document submission only; no reply inbox) or to file a claim online go to www.aflacgroupinsurance.com.
• Claims Form  Forms library
• Address  Aflac, Attn: Claims | P.O. Box 84080 | Columbus, GA 31993-4080

group hospital indemnity insurance plan

• Plan Type  Supplemental health insurance
• Eligibility  U.S. Payroll Employees
• Enrollment  Enroll on BenefitConnect or call the HR Service Center
• Insurer  Aflac
• Administrator  Mercer Voluntary Benefits 
• Group Number  23041
• Phone (Aflac)  1-800-433-3036 | Contact Aflac for claims management and to continue coverage only. Contact Mercer Voluntary Benefits for all other coverage inquiries.
• Phone (Mercer Voluntary Benefits)  1-800-274-4833  | Contact Mercer for all other non-claim and non-conversion related inquiries. 
• Website  www.aflac.com/chevron
• Beneficiary Designations Get started here
• Claims Email  chevronclaims@aflac.com (For document submission only; no reply inbox) or to file a claim online go to www.aflac.com/chevron
• Claims Form  Forms library
• Address  Aflac, Attn: Claims | P.O. Box 84080 | Columbus, GA 31993-4080

long term care insurance

• Plan Type  Long term care insurance
• Eligibility  U.S. Payroll Employees
• Enrollment  Enroll from the Genworth website or by contacting Genworth directly
• Insurer  Genworth Life
• Policy ID  20803 policy form series 7053 underwritten by Genworth Life Insurance Company
• Phone 1-800-416-3624
• Website  www.genworth.com/chevron
• Claim Form  www.genworth.com/chevron
• Address  Genworth Life | Group Processing Center | P.O. Box 64010 | St. Paul, MN 55164-0010