flexible spending account contacts

eligibility & enrollment

The HR Service Center manages your enrollment in and eligibility for this benefit plan. For all other questions regarding your coverage, contact the claims administrator. A claims administrator manages the administration of your plan — for example, claims, account balances, ID cards, what's covered and what's not, provider networks, phone numbers, the administrator's website or mobile app, and more. 

claims administrator

health care flexible spending account (health FSA)

  • Plan Type  Flexible Spending Account Plan
  • Eligibility  U.S. Payroll Employees
  • Enrollment  Enroll on BenefitConnect or call the HR Service Center
  • Claims Administrator  Anthem ActWise
  • Phone Talk to Anthem directly for account balance, claims and reimbursements at 1-844-627-1632
  • Phone To enroll or to change contribution election due to a life event, talk to the HR Service Center (Choose the Manage Benefits option, then Health benefits) 
  • Website  For account balance, claims and reimbursements, go to anthem.com/ca
  • Website  To enroll or to change contribution election due to a life event, go to the BenefitConnect website.
  • Mobile App   Sydney Health app from Apple App Store or Google Play
  • Claim Form  Forms Library
  • Address  Anthem Blue Cross FSA Claims  | PO Box 161606  | Altamonte Springs, FL 32716

dependent care flexible spending account (dependent care FSA)

  • Plan Type  Flexible Spending Account Plan
  • Eligibility  U.S. Payroll Employees
  • Enrollment  Enroll on BenefitConnect or call the HR Service Center
  • Claims Administrator  AnthemActWise
  • Phone Talk to Anthem directly for account balance, claims and reimbursements at 1-844-627-1632
  • Phone To enroll or to change contribution election due to a life event, talk to the HR Service Center (Choose the Manage Benefits option, then Health benefits) 
  • Website  For account balance, claims and reimbursements, go to anthem.com/ca
  • Website  To enroll or to change contribution election due to a life event, go to the BenefitConnect website.
  • Mobile App   Sydney Health app from Apple App Store or Google Play
  • Claim Form  Forms Library
  • Address  Anthem Blue Cross FSA Claims  | PO Box 161606  | Altamonte Springs, FL 32716

COBRA continuation coverage

  • Plan Type  Continuation coverage for health plans
  • Eligibility  U.S. Payroll Employees
  • Enrollment  Call BenefitConnect|COBRA or access their website
  • Claims Administrator  BenefitConnect|COBRA 
  • Phone (Inside U.S.) 1-877-292-6272 
  • Phone (Outside U.S.) 1-858-314-5108
  • Website  https://cobra.ehr.com
  • Claim Form  BenefitConnect|COBRA only manages eligibility, enrollment and monthly premium payments for COBRA coverage. If you need help with a claim for health services or questions about what the health plan covers or does not cover, contact your health plan claims administrator directly.
  • Address  BenefitConnect COBRA | Dept:COBRA | PO Box 981915 | El Paso, TX 79998