protection benefits contacts

eligibility & enrollment

The HR Service Center generally manages your enrollment in and eligibility for these plans (unless otherwise indicated below). For all other questions regarding your coverage, contact the insurer or administrator. The administrator and the insurer manage the administration of your plan — for example, claims, what's covered and what's not, certificates of insurance, and more.

life insurance contacts

basic life insurance plan

  • Plan Type  Life Insurance
  • Eligibility  U.S. Payroll Employees
  • Enrollment  If eligible, automatically covered
  • Claims Administrator/Insurer  Securian Life Insurance Company
  • Plan Number 525
  • Phone For eligibility and to verify coverage amount, call the HR Service Center (Choose Manage Benefits, then Health, Disability, Life, Accident Insurance option) 
  • Phone To report a death, call the HR Service Center
  • Website  Verify eligibility and coverage amount on BenefitConnect
  • Website  Learn more about life and accident coverage on Securian Benefit Scout®
  • Beneficiary Designations   Get started here
  • Claim Form  Call the HR Service Center

supplemental life insurance plan

  • Plan Type  Life Insurance
  • Eligibility  U.S. Payroll Employees
  • Enrollment  Enroll on BenefitConnect or call the HR Service Center
  • Claims Administrator/Insurer  Securian Life Insurance Company
  • Plan Number 865
  • Phone For eligibility and to verify coverage amount, call the HR Service Center (Choose Manage Benefits, then Health, Disability, Life, Accident Insurance option) 
  • Phone To report a death, call the HR Service Center
  • Website  Verify eligibility and coverage amount on BenefitConnect
  • Website  Learn more about life and accident coverage on Securian Benefit Scout®
  • Beneficiary Designations   Get started here
  • Claim Form  Call the HR Service Center

dependent life insurance

  • Plan Type  Life Insurance
  • Eligibility  Eligible dependents of U.S. Payroll Employees
  • Enrollment  Enroll on BenefitConnect or call the HR Service Center
  • Claims Administrator/Insurer  Securian Life Insurance Company
  • Plan Number 698
  • Phone For eligibility and to verify coverage amount, call the HR Service Center (Choose Manage Benefits, then Health, Disability, Life, Accident Insurance option) 
  • Phone To report a death, call the HR Service Center
  • Website  Verify eligibility and coverage amount on BenefitConnect
  • Website  Learn more about life and accident coverage on Securian Benefit Scout®
  • Beneficiary Designations   Get started here
  • Claim Form  Call the HR Service Center

former texaco term life insurance plan

  • Plan Type  Insured Welfare Plan
  • Eligibility  Select U.S. Payroll Employees
  • Enrollment  You do not need to enroll for the Noncontributory benefit; coverage is automatic. For the Contributory benefit, enroll on BenefitConnect or call the HR Service Center
  • Claims Administrator/Insurer  Securian Life Insurance Company
  • Plan Number 828
  • Phone For eligibility and to verify coverage amount, call the HR Service Center (Choose Manage Benefits, then Health, Disability, Life, Accident Insurance option) 
  • Phone To report a death, call the HR Service Center
  • Website  Enroll, verify eligibility and coverage amount on BenefitConnect
  • Beneficiary Designations   Get started here
  • Claim Form  Call the HR Service Center

accident insurance contacts

voluntary group accident insurance plan

  • Plan Type  Accidental Death and Dismemberment Insurance
  • Eligibility  U.S. Payroll Employees
  • Enrollment  Enroll on BenefitConnect or call the HR Service Center
  • Claims Administrator/Insurer  Securian Life Insurance Company
  • Plan Number 855
  • Phone For eligibility and enrollment, call the HR Service Center (Choose Manage Benefits, then Health, Disability, Life, Accident Insurance option) 
  • Phone To report a death, call the HR Service Center
  • Website  Verify eligibility and coverage amount on BenefitConnect
  • Website  Learn more about life and accident coverage on Securian Benefit Scout®
  • Beneficiary Designations   Get started here
  • Claim Form  Call the HR Service Center

business travel accident insurance plan

  • Plan Type  Accidental Death and Dismemberment Insurance
  • Eligibility  U.S. Payroll Employees
  • Enrollment  Coverage is automatic if eligible
  • Claims Administrator/Insurer  Securian Life Insurance Company
  • Plan Number 854
  • Phone For eligibility and enrollment, call the HR Service Center (Choose Manage Benefits, then Health, Disability, Life, Accident Insurance option) 
  • Phone To report a death, call the HR Service Center
  • Website  Verify eligibility and coverage amount on BenefitConnect
  • Website  Learn more about life and accident coverage on Securian Benefit Scout®
  • Beneficiary Designations   Get started here
  • Claim Form  Call the HR Service Center

on-the-job accident insurance plan

  • Plan Type  Accidental Death and Dismemberment Insurance
  • Eligibility  U.S. Payroll Employees
  • Enrollment  Coverage is automatic if eligible
  • Claims Administrator/Insurer  Securian Life Insurance Company
  • Plan Number 504
  • Phone For eligibility and enrollment, call the HR Service Center (Choose Manage Benefits, then Health, Disability, Life, Accident Insurance option) 
  • Phone To report a death, call the HR Service Center
  • Website  Enroll, verify eligibility and coverage amount on BenefitConnect
  • Website  Learn more about life and accident coverage on Securian Benefit Scout®
  • Beneficiary Designations   Get started here
  • Claim Form  Call the HR Service Center

other protection coverage contacts

group auto insurance

  • Plan Type Personal Property and Casualty Insurance 
  • Eligibility  U.S. Payroll Employees
  • Quote & Enrollment  Get a quote and start coverage directly with the Administrator, Mercer, online or by phone.
  • Administrator Mercer Voluntary Benefits
  • Insurer  Farmers GroupSelect 
  • Phone Contact Mercer at 1-800-274-4833 for coverage quotes, servicing and billing inquiries, start a claim, and other customer service matters
  • Website  www.VoluntaryBenefitsforChevron.com to review product information and start an auto quote
  • Website  If you have a group auto policy, your enrollment status and payroll deduction amount will also display on BenefitConnect after the HR Service Center has processed your election.
  • Email  customer.service@mercer.com

group home insurance

  • Plan Type Personal Property and Casualty Insurance 
  • Eligibility  U.S. Payroll Employees
  • Quote & Enrollment  Get a quote and start coverage directly with the Administrator, Mercer, online or by phone.
  • Administrator Mercer Voluntary Benefits
  • Insurer  Farmers GroupSelect 
  • Phone Contact Mercer at 1-800-274-4833 for coverage quotes, servicing and billing inquiries, start a claim, and other customer service matters
  • Website  www.VoluntaryBenefitsforChevron.com to review product information. Online quotes are not available for home and renter's insurance
  • Website  If you have Group Auto and Home policies, your enrollment status and payroll deduction amount will also display on BenefitConnect after the HR Service Center has processed your election.
  • Email  customer.service@mercer.com

long term care insurance

  • Plan Type  Long term care insurance
  • Eligibility  U.S. Payroll Employees
  • Enrollment  Enroll from the Genworth website or by contacting Genworth directly
  • Insurer  Genworth Life
  • Policy ID  20803 policy form series 7053 underwritten by Genworth Life Insurance Company
  • Phone 1-800-416-3624
  • Website  www.genworth.com/chevron
  • Claim Form  www.genworth.com/chevron
  • Address  Genworth Life | Group Processing Center | P.O. Box 64010 | St. Paul, MN 55164-0010 

estate planning services

will prep resources

  • Plan Type  Resources included with life insurance offering
  • Eligibility  U.S. Payroll Employees enrolled in the Chevron Basic Life Insurance Plan or the Chevron Supplemental Life Insurance Plan.
  • Enrollment  Coverage is automatic if enrolled in an eligible plan. Verify life insurance plan coverage on BenefitConnect or call the HR Service Center
  • To Participate To participate in services, contact TELUS Health and provide the Username (Lfg) and Password (resources)
  • Administrator  Securian manages this service through TELUS Health
  • Phone 1-877-849-6034
  • Website  LifeBenefits.com/Lfg  |  Username: lfg  |  Password: resources
  • Website  Visit Securian's website to learn more about legal, financial and grief resources

funeral planning service

  • Plan Type  Service included with life insurance offering
  • Eligibility   U.S. Payroll Employees enrolled in the Chevron Basic Life Insurance Plan or the Chevron Supplemental Life Insurance Plan.
  • Enrollment  Coverage is automatic if enrolled an eligible plan. Verify life insurance plan coverage on BenefitConnect or call the HR Service Center
  • To Participate To participate in services, contact TELUS Health and provide the Username (lfg) and Password (resources)
  • Administrator Securian manages this service through TELUS Health 
  • Phone   1-877-849-6034
  • Website  Dignity Memorial
  • Website  Visit Securian's website to learn more about legal, financial and grief resources

ayco survivor support service

  • Plan Type  Service
  • Eligibility   U.S. Payroll Employees who are terminally ill or your eligible dependents if you die
  • Enrollment  Coverage is automatic if eligible. To participate, contact Ayco
  • Administrator Ayco
  • Phone   1-800-235-3417

grief counseling service

  • Plan Type  Service included with standard life insurance offering.
  • Eligibility   U.S. Payroll Employees enrolled in the Chevron Basic Life Insurance Plan
  • Enrollment  Coverage is automatic if eligible. To participate, contact TELUS Health
  • Administrator Securian manages this service through TELUS Health
  • Phone   1-877-849-6034
  • Website  LifeBenefits.com/Lfg  |  username: lfg   |  password: resources
  • Website  Visit Securian's website to learn more about legal, financial and grief resources