group auto and home insurance

claims resources for customers in texas

If you are a MetLife Auto and Home insurance policyholder in Texas and experienced property losses due to the recent cold weather event, including damage from burst pipes, help is available. MetLife's National Catastrophe Response Team and claims personnel can assist with:

  • Helping you secure shelter as needed.
  • Guiding you through temporary repairs.
  • Issuing advances for immediate expenses using debit cards and electronic fund transfers.
  • Promptly compensating you for any damage to property.

When disaster strikes or you experience any auto or home damage or loss, it's imperative that you contact MetLife promptly to report the claim.

Representatives are available 24 hours a day, 7 days a week. 


Group Auto and Home Insurance offers access to a wide range of personal property and casualty insurance policies. Eligible employees can take advantage of group rates on auto and home insurance and the ease of payroll deduction for premium payments. You pay the full cost of coverage and can enroll at any time.

Group Auto and Home Insurance is insured through MetLife Auto & Home and administered by Mercer Voluntary Benefits. Contact Mercer for quotes for coverage, servicing and billing inquiries and any customer service related matters regarding MetLife Auto & Home policies.

for more information or to request a quote

Visit to learn more about the products offered and request a quote for auto insurance. Note: home insurance quotes can only be conducted by phone.

Phone: 1-800-274-4833