wellness programs contacts

healthy you - health coaching

You can connect with a WebMD health coach by phone or through secure messaging available online through the WebMD Healthy You website or the Wellness At Your Side mobile app.

Schedule or reschedule an appointment*

• Phone (Inside U.S.)  1-888-321-1544
• Phone (Outside U.S.)  925-842-8346
• Automated Scheduler  Log in to your Healthy You account, choose Coaching from the top right corner navigation.
• Mobile App   Login to your WebMD Wellness At Your Side app.

Connect with your coach*

• Phone (Inside U.S.)  1-888-321-1544
• Phone (Outside U.S.)  925-842-8346
• Secure Message Online  Log in to your Healthy You account, look for a Coach Connect button (if you completed the HQ) or choose Coaching from the top right corner navigation. Coaches will typically respond to your message within 24 hours.
• Secure Message Mobile App   Login to your WebMD Wellness At Your Side app. Coaches will typically respond to your message within 24 hours.

By phone, the number of times a coach will call you will be determined by your health status; you can call a coach as often as you would like. Coaching calls generate from Indiana.

*Note for U.S.-payroll expatriates
Online health coach scheduling is not available. To schedule an appointment, please call WebMD directly. In addition, WebMD health coaches cannot make outbound international calls, even if you have a scheduled appointment time. For this reason, U.S.-payroll expatriate employees need to call WebMD at your scheduled time to initiate your personal coaching sessions.

Coaching business hours

• Monday through Thursday  6 a.m. to 8:30 p.m. Pacific (8 a.m. to 10:30 p.m. Central)
• Friday  6 a.m. to 8:30 p.m. Pacific (8 a.m. to 10:30 p.m. Central)
• Saturday  6:30 a.m. to 3 p.m. Pacific (8:30 a.m. to 5 p.m. Central)
• Sunday  10 a.m. to 8:30 p.m. Pacific (noon to 10:30 p.m. Central)

healthy you - general

For a general question about or assistance with the Healthy You program, contact WebMD customer service.

• Plan Type  Wellness program
• Eligibility  U.S. Payroll Employees
• Enrollment  Coverage automatic, if eligible. To participate, register an online Healthy You account with WebMD.
• Administrator   WebMD
• Phone (Inside U.S.)  1-888-321-1544
• Phone (Outside U.S.)  925-842-8346
• Website (Program Info)  hr2.chevron.com/healthyyou │ Healthy You for Expatriates in the U.S.
• Website (Personal Account)  Healthy You account with WebMD 
• Mobile App    WebMD Wellness At Your Side app from  Apple App Store or Google Play
• Email  heart@chevron.com
• Share a success story  If you want to share a personal success story, email heart@chevron.com. 

healthy you -technical assistance

If you have a technical issue with the WebMD website or their online tools, contact WebMD customer service.

• Phone (Inside U.S.)  1-888-321-1544
• Phone (Outside U.S.)  925-842-8346
• Email   webmdhealthmanagersupport@webmd.net

healthy you - tobacco free

To schedule a tobacco cessation WebMD Health Coaching appointment and use the Tobacco Free tools and resources offered by Healthy You, contact WebMD customer service.

• Phone (Inside U.S.) 1-888-321-1544
• Phone (Outside U.S.) 925-842-8346
• Email  wellness@chevron.com

health rewards and the wellness credit

• Plan Type  Wellness program
• Eligibility  U.S. Payroll Employees
• Enrollment  Coverage automatic, if eligible. To participate and qualify for a Wellness Credit, register an online WebMD account and start participating in qualifying activities.
• Administrators
  • WebMD manages the online tool to record and track your points.
  • The Chevron HR Service Center displays your eligibility status for the Wellness Credit and applies the premium reduction to your medical coverage.
• Plan Information and Rules  Health Rewards section on hr2.chevron.com
• Manage Points and Activity Completion  Log in to your WebMD Healthy You account, go to Rewards. 
• Verify Wellness Credit Received  Log in to your BenefitConnect account, go to View My Coverage.
• Verify Your Number of Points by Phone  Call WebMD at 1-888-321-1544 (925-842-8346 outside the U.S.)
• Email for General Questions  wellness@chevron.com

COBRA continuation coverage

• Plan Type  Continuation coverage for health plans
• Eligibility  U.S. Payroll Employees
• Enrollment  Call BenefitConnect|COBRA or access their website
• Claims Administrator  BenefitConnect|COBRA 
• Phone (Inside U.S.) 1-877-292-6272 
• Phone (Outside U.S.) 1-858-314-5108
• Website  https://cobra.ehr.com
• Claim Form  BenefitConnect|COBRA only manages eligibility, enrollment and monthly premium payments for COBRA coverage. If you need help with a claim for health services or questions about what the health plan covers or does not cover, contact your health plan claims administrator directly.
• Address  BenefitConnect COBRA | Dept:COBRA | PO Box 981915 | El Paso, TX 79998