life and accident insurance contacts

For general questions about your life and accident insurance – such as eligibility, to enroll, to review your current enrollment, who is covered, beneficiary designations, or to make a change – contact the HR Service Center or access the Benefits Connection website.

For more specific questions about your insurance – such as filing a claim, evidence of insurability, or what’s covered – contact the plan administrator directly using the contact information listed below:

U.S.-payroll employees, U.S.-payroll expatriates

Provider: MetLife

Web:  Benefits Connection website

Phone: HR Service Center

Plan information: Basic Life Insurance

Provider: MetLife

Web:  mybenefits.metlife.com │ Use Chevron Corporation for the company.

Phone: 1-800-GET-MET8

Plan information: Group Auto and Home Insurance

Provider: Genworth Life Insurance Company (Genworth Life)

Web:  www.genworth.com/chevron 

Phone: 1-888-825-5247 

Plan information: Long-Term Care Insurance

Did you continue your coverage on an inpidual basis under the previous plan with MetLife? Contact MetLife directly at 1-888-526-8495 for questions about that coverage.

Insured by: Aflac

Administrator: Mercer Voluntary Benefits │ Contact Mercer for information about plan coverage, how the plan works, or for payroll deduction inquiries.

Web:  Benefits Connection website (Enrollment and Changes only)

Phone: 1-800-274-4833

Plan information: Group Critical Illness Insurance

Insured by: Aflac

Administrator: Mercer Voluntary Benefits │ Contact Mercer for information about plan coverage, how the plan works, or for payroll deduction inquiries.

Web:  Benefits Connection website (Enrollment and Changes only)

Phone: 1-800-274-4833

Plan information: Group Hospital Indemnity Insurance