support for parents of children with learning or behavior challenges

earn points toward the wellness credit

Watch the video on this page about Rethink tools and services to earn points toward the 2019 Wellness Credit. Next, record completion of this activity by going to the Rewards page on the WebMD Healthy Heart Program website. Locate the Rethink video activity on the page, click the I Did This button, and complete the required fields to receive points for this activity.

Rethink is a new service now available to all U.S.-payroll employees eligible for Chevron health and welfare benefits. Parents caring for children with developmental disabilities or learning and behavior challenges can receive free, live teleconsultations with behavior experts to answer questions, and provide guidance and resources. Additionally, Rethink provides parents with over 1,500 easy-to-follow videos depicting behavior experts and educators teaching children skills such as language, socialization, self-help, academics, vocational, and more. Printable materials as well as on-demand web-based training complement these tools as parents support their children in reaching their top potential.

Rethink can provide support for…

  • Autism spectrum disorders 
  • Developmental delays 
  • Intellectual disabilities 
  • Learning disabilities 
  • Speech/language problems 
  • Down syndrome 
  • Problem behaviors

  • Available to all U.S.-payroll employees eligible for Chevron health and welfare benefits.
  • Provided to eligible employees at no extra cost and with no enrollment required.
  • This service is separate from mental health or medical benefits. In addition, you aren’t required to be enrolled in mental health or medical insurance to use this service. 
  • While the program is best suited for children or young adults with developmental disabilities, there is no diagnosis or age range requirement to use Rethink.
  • You’re permitted teleconsultation with a trained behavior expert for 14 hours over each 12-month period. Access to all other tools and resources is unlimited. 
  • You can add multiple children onto Rethink and create profiles for each child. 
  • You may grant as many family or team members to your child’s profile as desired (for example, grandparents, aunt/uncle, teacher, baby sitter and therapist).


On-demand live video chat or telephone call with experienced clinicians to help guide you through the challenges of your child's developmental disability. Teleconsultations can take place day or night, weekday or weekend. Common teleconsultation topics include:

  • Teaching new skills
  • Addressing problem behaviors at home
  • Troubleshooting lack of progress
  • Collaborating with school and other providers
  • Coping with the stress of a new diagnosis or ongoing daily struggles at home

You're permitted teleconsultation with a trained behavior expert for 14 hours over each 12-month period.

video-based training

Comprehensive e-learning platform with over 1,500 research-based videos depicting clinically-trained therapists working with children like yours. Developed by nationally recognized leaders in the field and available at home on demand 24/7, the program can be customized to specifically meet the unique needs of each child. You can watch easy-to-follow videos depicting behavior experts and educators teaching children skills such as:

  • Language – from beginning speech, to back and forth conversation
  • Socialization – from making eye contact and basic sharing, to telling jokes and working in groups
  • Self-help – from using utensils and dressing, to brushing teeth, hygiene, and doing laundry
  • Academics – from matching and following directions, to answering reading comprehension and math word problems
  • Vocational – from filing and sorting, to filling out a job application

printable materials 

Download and print supplemental materials such as flashcards, worksheets, schedule templates, and token boards.

care coordination 

With a web-based and mobile tool, you can add an unlimited number of team members to the program and coordinate care among your child's support team including: therapists, teachers, medical professionals and family members.

peer support 

Online communities, forums and webinars allow parents to communicate with and receive encouragement and support from other parents of children with autism as well as other developmental disabilities.

online tools

rethink support


6 a.m. – 2 p.m. Pacific time (8 a.m. – 4 p.m. Central time)

In this two-minute video, learn about the services and tools available through Rethink.

getting started with rethink

October 3, 2018

9 a.m. Pacific time (11 a.m. Central time)

Rethink will introduce their services and provide an overview of the tools and resources available to Chevron employees.

applied behavior analysis (ABA) benefit coverage 

On March 13, Beacon Health Options discussed the ABA coverage available under the Chevron Mental Health and Substance Abuse Plan, including how to request pre-certification to start receiving benefits. If you missed the live webinar, a recording is now available online.


Jack is struggling to start and stay focused on homework after school. Jack does not have a diagnosed learning disability, but his father is afraid that Jack’s grades will fall as he gets further into middle and high school.


Maria, is diagnosed with Intellectual Disability and her mother, Kristy, isn’t sure where to begin. Kristy needs help getting organized, support, and someone to talk with about how to best help her daughter.


Shanice has recently been diagnosed with Autism Spectrum Disorder (ASD). Her parents use Chevron’s mental health benefits and the Rethink service to create a well-rounded treatment solution.

is rethink the same as ABA benefit coverage?

The Rethink service is different from Applied Behavior Analysis (ABA) therapy provided by the Chevron Mental Health and Substance Abuse (MHSA) Plan or other similar health benefits.

  • ABA coverage is part of your MHSA Plan, so a covered diagnosis and pre-certification by the MHSA Plan is required prior to receiving this coverage. In addition, ABA therapy is a for-fee health benefit, so the treatment is subject to MHSA plan deductibles (if applicable), coinsurance schedule, and out-of-pocket amounts. 
  • The Rethink service is provided free to eligible Chevron employees. Rethink is not a health plan and does not provide diagnosis or other health treatment, so there is no deductible, coinsurance or out-of-pocket maximums associated with using the service. Because Rethink only provides behavioral resources, tools and information, a covered diagnosis is not required to take advantage of this service.

While in-home ABA services directly impact your child's learning, Rethink is an online tool for you as a parent and caregiver to not only learn how to better address behavior challenges and communicate and interact with your child when the ABA provider is not there, but also supports you in collaborating with the ABA provider. Since they can use Rethink too, you can communicate more efficiently through the Rethink program, work on the same skills, and even share data if you wish.