dependent verification process

60-day deadline

You have up to 60 days to obtain and submit requested documentation that verifies your dependent(s) are eligible to participate in Chevron’s health benefits. If you don’t provide acceptable documentation by the deadline, your dependent(s) will be disenrolled from coverage.

You are required to verify the eligibility of any new dependents you enroll in your Chevron health plans.

  • At this time, this dependent verification process only applies to new dependents that have not been covered under your Chevron health plans within the last two years. 
  • You are not currently required to provide documentation to continue enrollment for eligible dependents that are already covered under your Chevron health plans. 

Dependent verification will be required if you enroll dependent(s) in any of the following health benefits:

  • Medical
  • Dental
  • Vision Plus Program

If you enroll your dependent(s) in health coverage, you have up to 60 days to obtain and submit requested documentation that verifies your dependent(s) are eligible to participate in Chevron’s health benefits. If you don’t provide acceptable documentation by the deadline, your dependent(s) will be disenrolled from coverage. If your dependent is disenrolled from coverage, you are still allowed to re-enroll your dependent(s) again at the next open enrollment period or with 31-days of a qualifying life event, but you’ll be required to follow the dependent verification process again at that time.

how to complete verification

  • Log in to BenefitConnect to enrollment elections. You can also make elections by phone.
  • If you add a new dependent to your health coverage, you’ll be prompted to select their eligibility status to complete enrollment.
  • Complete your enrollment elections and check out. You will not be able to complete the dependent verification process until you check out and finalize your elections.
  • As soon as you check out, look for the Needs Verification message on the BenefitConnect website. 
  • You can find it on your Confirmation Screen or from the System Alerts (top right of screen). 
  • Click the message and you’ll be directed to the Dependent Verification screen.
  • Your Dependent Verification screen on BenefitConnect provides a list of acceptable documents required to verify eligibility for each type of dependent. If you are required to submit the Chevron Affidavit of Domestic Partnership, it will be provided to you on your Dependent Verification screen; you can also call the HR Service Center to have one mailed to you. View a sample here (not suitable for submission).
  • If you don’t have the documents when you enroll, don’t worry. You can go back later to complete the verification request. You have up to 60 days to obtain and submit the documentation. 
  • Follow the on-screen instructions to upload electronic documents or send copies by mail or fax to the HR Service Center. You can also call the HR Service Center to request the documents you need to complete the verification process.
After you submit your documentation, a statement confirming your dependent’s eligibility to participate will be sent to you.
  • If additional information is required, you’ll be notified.
  • If your dependent is not eligible to participate, the dependent will be disenrolled from the plan at the end of the month in which you receive notification.
  • If the 60-day deadline to submit the documentation expires and the HR Service Center has received no documentation or insufficient documentation, then the dependent will be disenrolled from the plan at the end of the month in which the 60-day deadline occurs.
The documentation you submit must be executed in the English language. If your documentation is in another language, it’s your responsibility to obtain a notarized translation of the documentation, at your personal expense. When you submit the documentation, you must include a copy of the original document along with a copy of the notarized translation of that document. The 60-day deadline also applies to documentation requiring a notarized translation.

Please note: This page applies to U.S.-payroll employees. This page provides only certain highlights of benefits or program provisions. It is not intended to be a complete explanation. If there are any discrepancies between this communication and legal plan documents, the legal documents will prevail to the extent permitted by law. This is not a plan text or a summary plan description. There are no vested rights with respect to Chevron health care plans or any company contributions toward the cost of such health care plans. Rather, Chevron Corporation reserves all rights, for any reason and at any time, to amend, change or terminate these plans or to change or eliminate the company contribution toward the cost of such plans. Such amendments, changes, terminations or eliminations may be applicable without regard to whether someone previously terminated employment with Chevron or previously was subject to a grandfathering provision. Some benefit plans and policies described in this document may be subject to collective bargaining and, therefore, may not apply to union represented employees.