benefit plans contact information

HR service center

Contact the HR Service Center for general questions about or to manage your retiree health, welfare or pension benefits. You can also easily access your other Chevron benefits using the options available in the phone system.

phone

  • 1-888-825-5247 (Inside the U.S.)
  • 1-832-854-5800 (Outside the U.S.)
  • 6 a.m. to 5 p.m. Pacific time (8 a.m. to 7 p.m. Central time)
  • Monday through Friday (except on holidays)

secure email & documents

You can also use the Message Center feature on the BenefitConnect website to send and receive secure messages and document correspondence with the HR Service Center.
  • Log in to BenefitConnect
  • Click on the envelope icon in the upper right corner of your screen.

mail

  • For health and welfare correspondence: Chevron Human Resources Service Center | PO Box 981901 | El Paso, TX 79998
  • For pension and QDRO correspondence: Chevron Human Resources Service Center | PO BOX 981909 | El Paso, TX 79998

Claims administrator: Delta Dental of California

Network name: 

  • Delta Dental PPO℠
  • Delta Dental Premier®

Group number: 18368

Direct phone numbers: 

  • 1-800-228-0513 (Inside the U.S.)
  • 415-972-8300 (Outside the U.S.)
  • 5 a.m. — 5 p.m. Pacific (7 a.m. — 7 p.m. Central)

Website:  www.deltadentalins.com/chevron

Mobile app: Delta Dental app

Claims administrator

  • Medical coverage: Anthem Blue Cross
  • Prescription drug coverage: Express Scripts
  • Basic vision coverage: VSP

Network name

  • Medical coverage: National PPO
  • Prescription drug coverage: National Plus Network
  • Basic vision coverage: VSP Choice

Group number

  • Medical coverage: 174209
  • Prescription drug coverage: CT1839
  • Basic vision coverage: 30021085

Direct phone numbers 

Medical coverage

Anthem Blue Cross

  • 1-844-627-1632

Prescription drug coverage

Express Scripts

  • 1-800-987-8368

Basic vision coverage

VSP

  • 1-800-877-7195 (Inside the U.S.)
  • 1-916-851-5000 (Outside the U.S.) - press ‘0’ for operator assistance

Website

Mobile app

  • Medical coverage: Anthem Anywhere app
  • Prescription drug coverage: Express Scripts app

Claims administrator

  • Medical coverage: Anthem Blue Cross
  • Prescription drug coverage: Express Scripts
  • Basic vision coverage: VSP

Network name

  • Medical coverage: National PPO
  • Prescription drug coverage: National Plus Network
  • Basic vision coverage: VSP Choice

Group number

  • Medical coverage: 174209
  • Prescription drug coverage: CT1839
  • Basic vision coverage: 30021085

Direct phone numbers 

Medical coverage

Anthem Blue Cross

  • 1-844-627-1632

Prescription drug coverage

Express Scripts

  • 1-800-987-8368

Basic vision coverage

VSP

  • 1-800-877-7195 (Inside the U.S.)
  • 1-916-851-5000 (Outside the U.S.) - press ‘0’ for operator assistance

Website

Mobile app

  • Medical coverage: Anthem Anywhere app
  • Prescription drug coverage: Express Scripts app

Claims administrator

  • Medical coverage: Anthem Blue Cross
  • Prescription drug coverage: Express Scripts
  • Basic vision coverage: VSP

Network name

  • Medical coverage: National PPO
  • Prescription drug coverage: National Plus Network
  • Basic vision coverage: VSP Choice

Group number

  • Medical coverage: 174209
  • Prescription drug coverage: CT1839
  • Basic vision coverage: 30021085

Direct phone numbers 

Medical coverage

Anthem Blue Cross

  • 1-844-627-1632

Prescription drug coverage

Express Scripts

  • 1-800-987-8368

Basic vision coverage

VSP

  • 1-800-877-7195 (Inside the U.S.)
  • 1-916-851-5000 (Outside the U.S.) - press ‘0’ for operator assistance

Website

Mobile app

  • Medical coverage: Anthem Anywhere app
  • Prescription drug coverage: Express Scripts app

Claims Administrator: Beacon Health Options

Direct Phone Numbers

Beacon Health Options

  • 1-800-847-2438 (Inside the U.S.)
  • 714-763-2420 (Outside the U.S. call collect)

Chevron’s Employee Assistance and Worklife Services

  • 1-800-860-8205
  • CTN 842-3333

Website:  www.valueoptions.com

Direct phone numbers

Health benefits for post‑65 eligible retirees and their post‑65 eligible dependents, including the Retiree HRA Plan.

  • 1-844-266-1392 (Inside the U.S.)
  • 1-801-994-9805 (Outside the U.S.)
  • 5 a.m. — 6 p.m. Pacific time (7 a.m. — 8 p.m. Central time)

Website:  https://my.viabenefits.com/chevron

  • Prescription drug coverage under the Medical PPO Plan, High Deductible Health Plan, Chevron Medicare Plus Plan, Chevron Medicare Standard Plan, Chevron Senior Care Plan
  • Non-Medicare-Eligible: 1-800-987-8368
  • Medicare-Eligible: 1-800-935-6215 
  • Express Scripts website (Non-Medicare-Eligible)
  • Dental PPO Plan 
  • 529-9248 (Oahu)
  • 1-800-232-2533 Ext. 248 (Neighbor islands, continental U.S., Guam and Saipan) 
  • HDS website

If you're eligible for Chevron retiree health and welfare benefits, you may be able to continue to participate in Chevron's Humankind program for charitable giving and company matching grants for volunteer hours. But you'll need to prepare in advance before you leave Chevron.

  • Basic Life Insurance for former Chevron employees, Term Life Insurance for former Texaco employees, Unocal Life Insurance Plan 
  • 1-877-275-6387
  • Vision coverage under the Medical PPO Plan, High Deductible Health Plan, Chevron Medicare Plus Plan, Chevron Medicare Standard Plan, Chevron Senior Care Plan
  • 1-800-877-7195
  • VSP Vision Care
  • Your ID card lists the number you should use to contact your plan administrator directly. 
  • Additional contact information is located on the Summary of Benefits and Coverage sheets posted on this website.