open enrollment

pre-65 enrollment begins october 19, 2020

Start here to review and update your coverage for 2021. Pre-65 enrollment ends October 30, 2020.

Open enrollment is your annual opportunity to review your benefit options for the coming year. If you miss the open enrollment deadline, you generally can’t make any changes until the next open enrollment period in the fall of 2021 for 2022 benefits. However, you can make changes to certain benefits outside of the open enrollment period within the 31-day deadline after a qualifying life event. Any changes you make to your benefits coverage during open enrollment become effective January 1, 2021.


HR service center

  • 1-888-825-5247
  • 1-832-854-5800 outside the U.S.
  • 6 a.m. to 5 p.m. Pacific time
  • Monday through Friday

still waiting on snail mail?

Sign up to receive your Chevron benefit updates by email. You’ll receive your updates earlier than the post office can deliver, and you’ll conserve resources. Log in to BenefitConnect, click your name in the upper right corner, then My Information. Scroll to Communication Preference to get started.

pre-65 decision tools

decision tools

enrollment milestones

All benefits-eligible retirees must enroll in Chevron retiree health benefits upon reaching certain enrollment milestones. Review the milestones here to refresh your understanding.

dependent verification

You are required to verify the eligibility of any new pre-65 dependents you enroll in your health plans, if allowed. Learn more to prepare.

pre-65 plan changes

To review the plan changes, access benefit summaries and highlights, or learn more about coverage, choose a tab above to get started. You can also download the complete collection of all plan changes here.

all plans 


medical PPO changes (SMMs) 


high deductible health plan changes (SMMs) 

high deductible health plan basic changes (SMMs) 

medical HMO changes 

  • The Medical HMO - Health Net Seniority Plus Plan and the Medical HMO - Health Net Medicare Supplement plan will no longer be offered effective January 1, 2021. If you’re enrolled, your coverage will be automatically changed to the Medical PPO Plan.  
  • Contact your HMO directly for changes to your coverage effective January 1, 2021. 
  • Legal guardian clarification

dental PPO plan changes (SMMs)


dental HMO plan changes (SMMs)

basic vision - HMO plans


basic vision - Medical PPO, HDHP, HDHP Basic

While flexible spending account plans are not offered to retirees, depending on when you retired or left Chevron, you may have been participating in the one of these plans as an employee or while enrolled in COBRA coverage (if available) during the effective dates of these plan changes due to the COVID-19 pandemic. Please note the following flexible spending account updates if this applies to you; otherwise you may disregard this information.

health care spending account (HCSA)

dependent day care spending account (DCSA)

post-65 information

post-65 enrollment

Post-65 open enrollment is October 15 through December 7, 2020. Post-65 eligible participants can make changes to 2021 individual health coverage during the Via Benefits open enrollment period.

via Benefits Online

post-65 phone

  • Via Benefits
  • 1-844-266-1392 (Inside the U.S.)
  • 1-801-994-9805 (Outside the U.S.)
  • Monday through Friday
  • 5 a.m. to 6 p.m. Pacific time
  • 7 a.m. to 8 p.m. Central time