carelon website

(formerly beacon health options)

You are about to proceed to a third-party website managed by a third-party administrator for Chevron benefit plans and programs. You can access the website from a Chevron computer, from your home computer, or from your smart phone or tablet with Internet access enabled.

icon: blue smartbadge

get your member ID

To register, you need your Carelon Member ID/Subscriber ID. This is your Chevron Worker ID. Call Carelon to get this number or, if you are an active employee, follow these instructions to locate your Chevron Worker ID.

what's available on this website?

Access the Carelon website if you need to manage your Chevron Mental Health and Substance Use Disorder Plan benefit:

  • Locate a network provider.
  • Check your benefits and coverage.
  • View claim information and status.
  • Get important documents for your care. 

contacts

mental health and substance use disorder plan (U.S.-payroll employees)

  • Plan Type  Mental Health and Substance Use Disorder
  • Eligibility  U.S. Payroll Employees
  • Enrollment  Coverage automatic, if eligible. View eligibility on BenefitConnect or call the HR Service Center.
  • Claims Administrator  Carelon (Formerly Beacon Health Options)
  • Phone - Carelon 1-800-847-2438 (714-763-2420 outside the U.S.)
    • Phone - TalkSpace For telebehavioral health services 1-800-847-2438
    • Phone - MDLive For telebehavioral health services 1-888-430-4827
  • Website  www.achievesolutions.net/chevron
  • Virtual Visits / Telehealth  Access MD Live ǀ Access TalkSpace ǀ Learn more here
  • Claim form  Forms Library

mental health and substance use disorder plan (expatriates in the U.S.)

  • Plan Type  Mental Health and Substance Use Disorder
  • Eligibility  Expatriates on assignment in the U.S.
  • Enrollment  Coverage automatic, if eligible. View eligibility on BenefitConnect or call the HR Service Center.
  • Claims Administrator  Carelon (formerly Beacon Health Options)
  • Phone - Carelon 1-800-847-2438 (714-763-2420 outside the U.S.)
    • Phone - TalkSpace For telebehavioral health services 1-800-847-2438
    • Phone - MDLive For telebehavioral health services 1-888-430-4827
  • Website  www.achievesolutions.net/chevron
  • Virtual Visits / Telehealth  Access MD Live ǀ Access TalkSpace ǀ Learn more here
  • Claim form  Forms Library