MDLIVE
You are about to proceed to a third-party website managed by a third-party administrator for Chevron benefit plans and programs. You can access the website from a Chevron computer, from your home computer, or from your smart phone or tablet with Internet access enabled.
login with password opens in new window
If have already registered an account, please login with your password.
get your member ID
To register, you need your Carelon Member ID/Subscriber ID. This is your Chevron Worker ID. Call Carelon to get this number or, if you are an active employee, follow these instructions to locate your Chevron Worker ID.
register on the website opens in new window
Register and access from the MDLIVE website. Have your Carelon Member ID ready. Answer questions when prompted, then set up a personalized MDLIVE account, including your own username and password.
register by phone
You can also register for MDLIVE by phone with Sophie the AppBot or by calling MDLIVE. Text CHEVRON (all capital letters) to the Sophie AppBot at 635-483 and answer the questions posed by the secure application. Have your Carelon Member ID ready. Call MDLIVE directly for help registering an account (see below for contact information).
what's available on this website?
- If you are enrolled in the Chevron Mental Health and Substance Use Disorder Plan, access MDLIVE for confidential telebehavioral health services right from home, with your laptop, tablet, or smartphone.
contacts
mental health and substance use disorder plan (U.S.-payroll employees)
- Plan Type Mental Health and Substance Use Disorder
- Eligibility U.S. Payroll Employees
- Enrollment Coverage automatic, if eligible. View eligibility on BenefitConnect or call the HR Service Center.
- Claims Administrator Carelon (Formerly Beacon Health Options)
- Phone - Carelon 1-800-847-2438 (714-763-2420 outside the U.S.)
- Phone - TalkSpace For telebehavioral health services 1-800-847-2438
- Phone - MDLive For telebehavioral health services 1-888-430-4827
- Website www.achievesolutions.net/chevron
- Virtual Visits / Telehealth Access MD Live ǀ Access TalkSpace ǀ Learn more here
- Claim form Forms Library
mental health and substance use disorder plan (expatriates in the U.S.)
- Plan Type Mental Health and Substance Use Disorder
- Eligibility Expatriates on assignment in the U.S.
- Enrollment Coverage automatic, if eligible. View eligibility on BenefitConnect or call the HR Service Center.
- Claims Administrator Carelon (formerly Beacon Health Options)
- Phone - Carelon 1-800-847-2438 (714-763-2420 outside the U.S.)
- Phone - TalkSpace For telebehavioral health services 1-800-847-2438
- Phone - MDLive For telebehavioral health services 1-888-430-4827
- Website www.achievesolutions.net/chevron
- Virtual Visits / Telehealth Access MD Live ǀ Access TalkSpace ǀ Learn more here
- Claim form Forms Library
plan documentation
contact
Here's where to get phone numbers and websites for all your benefits.
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