open enrollment

Open enrollment for 2019 pre-65 health retiree benefits ended October 26, 2018. Be sure to review the confirmation statement you’ll receive in the mail in November to ensure your pre-65 choices are accurately reflected. You can also view your 2019 coverage on the BenefitConnect website or by calling the HR Service Center.

review 2019 coverage


The BenefitConnect website for pre-65 benefits is available 24/7 from any computer or mobile device with access to the Internet.

pre-65 phone

HR Service Center


Choose the option for 2019 benefits.

6 a.m. to 5 p.m. Pacific time

8 a.m. to 7 p.m. Central time 

Monday through Friday

dependent verification

You may be required to verify the eligibility of any new pre-65 dependents you enroll in your health plans, if allowed. The dependent verification process only applies to new dependents that have not been covered under your Chevron health plans within the last two years. 

key pre-65 information

enrollment milestones

All benefits-eligible retirees must enroll in Chevron retiree health benefits upon reaching certain enrollment milestones. Review the milestones here to refresh your understanding.

billing changes coming

With the transition to the new benefits administration platform, effective January 1, 2019 there will be changes to the way you pay for your Chevron retiree life insurance and pre-65 health benefits. Your action may be required. Additional information will be provided this fall.

direct debit

If your monthly payments are deducted from your bank account through direct debit, your action is required to set up Auto Pay on the new benefits administration platform, BenefitConnect. If your new account is not set up timely, you will automatically receive a paper bill in the mail starting in December 2018.

pension deduction

If your monthly payments are currently deducted from your pension annuity payments, this payment option will no longer be available. Your December 2018 premium(s) will be deducted from your December 2018 annuity check for the last time. In December you’ll also automatically receive your first monthly bill in the mail; this bill will be for payment of January 2019 premiums. You can also sign up for Auto Pay (direct debit) at any time on the new BenefitConnect website.

paper bill

If you currently receive a monthly bill from the HR Service Center for your Chevron benefits, you’ll continue to receive a monthly bill in the future. However, your monthly bill will have a new look and the address to send payments will be different. This change will start with the bill you receive in December 2018. You can also sign up for Auto Pay (direct debit) at any time on the new BenefitConnect website.

post-65 information

post-65 enrollment

Post-65 open enrollment is October 15 through December 7, 2018. Post-65 eligible participants can make changes to 2019 individual health coverage during the Via Benefits open enrollment period.

via Benefits Online

post-65 phone

Via Benefits

1-844 266-1392 (Inside the U.S.) 

1-801-994-9805 (Outside the U.S.) 

Monday through Friday 

5 a.m. to 6 p.m. Pacific time

7 a.m. to 8 p.m. Central time