wellness programs contacts

attention legacy noble employees

As a reminder, effective October 1, 2021, you are now eligible to participate in Chevron's benefit plans. Please continue to reference the dedicated legacy Noble contact resources during the month of October to assist with enrollment or other benefits questions for these plans. You should also reference the Noble benefits transition website for additional information unique to your transition to Chevron benefits.

healthy you contacts

healthy you - general
For a general question about or assistance with the Healthy You program, contact WebMD customer service.

healthy you - technical assistance
If you have a technical issue with the WebMD website or their online tools, contact WebMD customer service.

healthy you - tobacco free
To schedule a tobacco cessation WebMD Health Coaching appointment and use the Tobacco Free tools and resources offered by Healthy You, contact WebMD customer service.
  • Phone (Inside U.S.) 1-888-321-1544
  • Phone (Outside U.S.) 925-842-8346
  • Email  wellness@chevron.com

healthy you - health coaching
You can connect with a WebMD health coach by phone or through secure messaging available online through the WebMD Healthy You website or the Wellness At Your Side mobile app. 

Schedule or reschedule an appointment*
  • Phone (Inside U.S.)  1-888-321-1544
  • Phone (Outside U.S.)  925-842-8346
  • Automated Scheduler  Log in to your Healthy You account, choose Coaching from the top right corner navigation.
  • Mobile App   Login to your WebMD Wellness At Your Side app.
Connect with your coach*
  • Phone (Inside U.S.)  1-888-321-1544
  • Phone (Outside U.S.)  925-842-8346
  • Secure Message Online  Log in to your Healthy You account, look for a Coach Connect button (if you completed the HQ) or choose Coaching from the top right corner navigation. Coaches will typically respond to your message within 24 hours.
  • Secure Message Mobile App   Login to your WebMD Wellness At Your Side app. Coaches will typically respond to your message within 24 hours. 
By phone, the number of times a coach will call you will be determined by your health status; you can call a coach as often as you would like. Coaching calls generate from Indiana.
 
*Note for U.S.-payroll expatriates
Online health coach scheduling is not available. To schedule an appointment, please call WebMD directly. In addition, WebMD health coaches cannot make outbound international calls, even if you have a scheduled appointment time. For this reason, U.S.-payroll expatriate employees need to call WebMD at your scheduled time to initiate your personal coaching sessions.
 
Coaching business hours
  • Monday through Thursday  6 a.m. to 8:30 p.m. Pacific (8 a.m. to 10:30 p.m. Central)
  • Friday  6 a.m. to 8:30 p.m. Pacific (8 a.m. to 10:30 p.m. Central)
  • Saturday  6:30 a.m. to 3 p.m. Pacific (8:30 a.m. to 5 p.m. Central)
  • Sunday  10 a.m. to 8:30 p.m. Pacific (noon to 10:30 p.m. Central)

all other wellness contacts

health rewards and wellness credit
  • Plan Type  Wellness program
  • Eligibility  U.S. Payroll Employees
  • Administrator  WebMD and the Chevron HR Service Center 
  • Plan Information and Rules  Health Rewards section on hr2.chevron.com
  • Manage Points and Activity Completion  Log in to your WebMD Healthy You account, go to Rewards
  • Verify Wellness Credit Received  Log in to your BenefitConnect account, go to View My Coverage.
  • Verify Your Number of Points by Phone  Call WebMD at 1-888-321-1544 (925-842-8346 outside the U.S.)
  • Email for General Questions  wellness@chevron.com

diabetes prevention program
  • Plan Type  Wellness program
  • Eligibility  U.S. Payroll Employees
  • Administrator  Omada Health (Omada) 
  • Group Number  N/A
  • Phone (Inside U.S.) 1-888-409-8687
  • Phone (Outside U.S.) N/A
  • Website  www.omadahealth.com/chevron 
  • Mobile App   Omada on Google Play or iTunes
  • Email  support@omadahealth.com
  • Claim Form  N/A
  • Address  N/A

COBRA continuation coverage
  • Plan Type  Continuation coverage for health plans
  • Eligibility  U.S. Payroll Employees
  • Claims Administrator  BenefitConnect|COBRA 
  • Group Number  N/A
  • Phone (Inside U.S.) 1-877-292-6272 
  • Phone (Outside U.S.) 1-858-314-5108
  • Website  https://cobra.ehr.com
  • Mobile App   N/A
  • Email  N/A
  • Claim Form  N/A
  • Address  BenefitConnect COBRA | Dept:COBRA | PO Box 981915 | El Paso, TX 79998