supplemental health benefits contacts

supplement your coverage

These benefit plans and programs provide additional coverage and services to complement your core health benefits.

have a life event change?

If you need to update your benefits due to a life event, you have 31 days to report the event and make any permitted changes. Learn more.

eligibility & enrollment

The HR Service Center manages your enrollment in (if applicable) and eligibility for these plans and programs. For all other questions regarding your coverage, contact the plan or program's administrator.

administrator contacts

health decision support

group critical illness insurance plan
  • Plan Type  Supplemental health insurance
  • Eligibility  U.S. Payroll Employees
  • Insurer Aflac
  • Administrator  Mercer Voluntary Benefits 
  • Group Number  23041
  • Phone (Aflac) 1-800-433-3036 | Contact Aflac for claims management and to convert to an individual policy only. Contact Mercer Voluntary Benefits for all other coverage inquiries.
  • Phone (Mercer Voluntary Benefits) 1-800-274-4833  | Contact Mercer for all other non-claim and non-conversion related inquiries. 
  • Website  www.aflac.com/chevron
  • Mobile App   N/A
  • Claims Email  chevronclaims@aflac.com (For document submission only; no reply inbox) or to file a claim online go to www.aflacgroupinsurance.com
  • Claim Form  Forms Library
  • Address  Aflac, Attn: Claims | P.O. Box 84080 | Columbus, GA 31993-4080

group hospital indemnity insurance plan
  • Plan Type  Supplemental health insurance
  • Eligibility  U.S. Payroll Employees
  • Insurer Aflac
  • Administrator  Mercer Voluntary Benefits 
  • Group Number  23041
  • Phone (Aflac) 1-800-433-3036 | Contact Aflac for claims management and to convert to an individual policy only. Contact Mercer Voluntary Benefits for all other coverage inquiries.
  • Phone (Mercer Voluntary Benefits) 1-800-274-4833  | Contact Mercer for all other non-claim and non-conversion related inquiries. 
  • Website  www.aflac.com/chevron
  • Mobile App   N/A
  • Claims Email  chevronclaims@aflac.com (For document submission only; no reply inbox) or to file a claim online go to www.aflacgroupinsurance.com
  • Claim Form  Forms Library
  • Address  Aflac, Attn: Claims | P.O. Box 84080 | Columbus, GA 31993-4080

long term care insurance
  • Plan Type  Long term care insurance
  • Eligibility  U.S. Payroll Employees
  • Insurer Genworth Life
  • Policy ID  20803
  • Phone 1-800-416-3624
  • Website  www.genworth.com/chevron
  • Mobile App   N/A
  • Claims Email  N/A 
  • Claim Form  www.genworth.com/chevron
  • Address  Genworth Life | Group Processing Center | P.O. Box 64010 | St. Paul, MN 55164-0010