get a coach

there’s a coach for you

Work with a health coach and get help with the health issues that matter most to you. And, health rewards points may be available. Get started, today.

As part of the Healthy Heart Program, you have access to qualified health coaches who can help you set goals and support you along the way. This coaching is available over the phone. You can set a goal to lose weight, exercise more, quit tobacco, manage stress or to achieve another healthy habit. Your health coach can help you find your motivation, break through barriers, create a supportive environment, and ensure you’ve set realistic goals.

To start working with a coach, WebMD recommends you first complete the voluntary health questionnaire (HQ). After you take the HQ, you'll have the option to be paired with a professional health coach. You can set appointments or call directly at a time that works best for you. You meet with your coach by phone, at your convenience, and you direct the conversation around issues and goals that matter to you.

Discussing the results of your HQ is often a good starting point for your conversation. But, WebMD health coaches will work with you on any number of health areas that affect your total wellness – from stress management and exercise to tobacco cessation and nutrition. The topics discussed in your calls are personalized by you and your coach and are based on your current health status and your health goals. Your health status will determine the number of outreach calls a WebMD health coach will call you. However, you can call directly as often as you’d like to speak to a coach.

WebMD health coaches are qualified professionals who are educated with at least a bachelor's degree in a health-related field. In addition to their degrees, many have advanced training as:

  • Stress specialists 
  • Registered nurses 
  • Registered dietitians 
  • Breastfeeding educators 
  • Tobacco cessation counselors 
  • Exercise physiologists 
  • Certified personal trainers

Health coaching is available to you if you are a U.S.-payroll employee and you are eligible for Chevron's health plans. Health coaching is also available to your eligible spouse or domestic partner. Eligible child or other dependents age 18 years and older cannot use the health coaching program. You can read eligibility information in the Wellness Programs Summary Plan Descriptions.

You may be able to qualify for health rewards when you work with a health coach. Go to health rewards to learn more.

specialty coaching

tobacco cessation

Being tobacco free is important. WebMD provides a special coaching program for those committed to quit. This coaching is similar to standard health coaching, but tobacco cessation coaches have additional training to provide specialized assistance toward becoming tobacco free. This coaching is available to all participants. You can call in at any time and start tobacco cessation specialty coaching. Your coach will discuss with you the number of coaching sessions and outreach calls available.

weight management

If you report a BMI value of 35 or above when you take the health questionnaire, you may be eligible for this specialty coaching. This coaching is similar to standard health coaching, but weight management coaches have additional training to provide specialized assistance to work with you toward a healthy BMI value. This coaching is not available to all participants. Your coach will discuss with you the number of coaching sessions and outreach calls available.

other

If you need help in a specific area, WebMD may have a special coach just for you. Make sure to discuss your needs with your health coach, they may be able to put you in touch with a coach with specialized training for your next call.

make a call today

You can call WebMD customer service or a health coach if you have a question or need help. To schedule or reschedule your health coaching session, go to the WebMD Healthy Heart website or to speak to a coach directly call the number below.

  • 1-888-321-1544 (from inside the U.S.) 
  • 925-842-8346 (from outside U.S.) 

U.S.-payroll expatriates only: To schedule an appointment, or reach a health coach at a time that works for you, you must call WebMD directly. WebMD health coaches cannot make outbound international calls, even if you have a scheduled appointment time.

health coaching FAQs

There are several ways to contact a health coach. You can schedule a coaching appointment on the WebMD Healthy Heart site. Alternatively, you can call a coach at a time that works for you. From inside the U.S. call 1-888-321-1544 or from outside the U.S. call 925-842-8346.
You can call as many times as you like. Coaches are available Monday through Thursday from 7:00 a.m. to 9:30 p.m. Central, Friday from 7:00 a.m. to 6:00 p.m. Central, Saturday from 5:30 a.m. to 2:00 p.m. Central and Sunday from 11:00 a.m. to 9:30 p.m. Central.

No, you do not need to take the health questionnaire to speak to a tobacco cessation coach. From inside the U.S. call 1-888-321-1544 or from outside the U.S. call 925-842-8346.

WebMD health coaching is completely voluntary.

You are welcome to preemptively contact the health coaching center to decline their outreach calls after you complete the health questionnaire. Or, simply pick up the phone when you receive a call from the health coaching center and politely decline. You can call WebMD at 1-888-321-1544 (from inside the U.S.) or 925-842-8346 (from outside the U.S.).

Your spouse, domestic partner and child dependents age 18 years and older can use Healthy Heart if eligible to be covered by you under Chevron's health plans (although they don't have to be enrolled in a Chevron health plan to participate). Eligible spouses and domestic partners can use all program resources, including telephone coaching. Eligible child dependents age 18 years and older cannot use telephone coaching, but all other program tools and resources are available. Your CAI should be provided to them to allow for registration on the WebMD website.

Learn more about current points opportunities, including the requirements to receive them on the health rewards page.