frequently asked questions

program overview

The Healthy Heart Program is an important component of the health and wellness resources offered by Chevron. Healthy Heart helps work toward long-term heart health by providing education about risk factors for heart disease and supporting healthy lifestyle choices. The program offers resources for ongoing heart health including a website managed by WebMD, incentives, and a variety of personalized online tools and resources.
Cardiovascular disease is one of the greatest health risks within our global workforce. Helping employees to recognize and reduce their individual risk factors for the disease can have a long-term positive effect on our employees, our business, and our health care costs. This program focuses on heart health, but provides additional resources to help you work toward improving overall health and wellness.
The Healthy Heart website is a resource available to employees who are eligible to participate in the Healthy Heart Program. The site is managed by WebMD, one of the leading sources of health information. It contains the health questionnaire and a variety of tools that can be customized to your particular needs. The Healthy Heart website was designed to give users a customized experience based on their personal health profiles. Each time you log in to the secure and confidential site, you'll see a homepage that suggests actions and content specifically for you. The more often you use the website, the more personalized your experience becomes.
WebMD is partnering with Cigna, formerly known as vielife to provide the global Healthy Heart program. You will see Cigna's or vielife's name included on some e-mail communications. Cigna is a global provider of health solutions that drive positive change. It empowers individuals to monitor and improve their health and wellness through assessments, personalized reports and lifestyle management services.
The Healthy Heart program supplements your regular examinations and provides additional perspective about your health. It does not replace regular visits to your health care provider and it's recommended that you share the results of your health questionnaire with your own regular health care provider.

Contact the Healthy Heart Program:

local country contacts

who can participate in the program

See the Who Can Participate section for information about who is eligible to participate in the Healthy Heart Program.
No. Dependents are not able to participate at this time.
If the Healthy Heart program is available in your home country, you are encouraged to participate in that program. If your home country has not started the program, you will receive further instructions and information when the program becomes available to you.
Global offshore payroll employees are not eligible for the Healthy Heart Program at this time, although we expect to offer the program to you in the future.
No. This program is only available to active payroll employees.
Go to and follow the instructions on the screen to access the website and register for the first time. In your first visit to the site, you will be prompted to register with your CAI and your HR GUID. Please note that you can only find your HR GUID on WhitePages while you're connected to the Chevron intranet. If you plan to register on the site from home, be sure to locate your HR GUID using these instructions and record the number for use later.

health questionnaire

The health questionnaire is a health risk assessment tool that helps you understand your risk factors and learn about healthy lifestyle choices to work toward maintaining a healthy heart and lead a healthy life. If you find out you are at risk and receive proper guidance on how to minimize your risks, you can work to reduce the risks for developing health conditions such as heart disease, diabetes, and stroke. Taking the health questionnaire requires only about 15 minutes. Once you've answered all the questions, you will receive a simple report. It will outline your specific risk levels for a variety of health conditions and common risk factors - such as weight and blood pressure - and provide an action plan for reducing your risks.
It takes approximately 15 minutes to complete.

To get the most accurate results possible, you should come prepared with important health information - your numbers - including: 

  • Height 
  • Weight 
  • Blood pressure level 
  • Blood sugar level (can be fasting or non-fasting) 
  • Cholesterol and triglyceride values 

You do not need your numbers to take the health questionnaire, but you'll receive better results if you do. If you don't know all your numbers, you can still take the health questionnaire and provide the information you have available. Once you have your numbers, you can update your health questionnaire.

If you complete the health questionnaire online, you will get your results immediately. You can print a copy of your results for your personal records. If you don't have web access and complete the paper version, you'll receive your results in a few weeks, depending on your location.
Disease history and biometric information (such as your height and weight) are needed to accurately develop a personalized plan to assist you with improving your health.
You'll receive a personalized health action plan with suggestions to help you reduce your risk of disease. The tools and programs available on your Healthy Heart website, along with local resources, will help you put those plans into action.
The CRA Plus was an assessment that focused specifically on heart health. The new health questionnaire will also review your heart health but provides additional assessment and suggestions related to your overall health.


Please read WebMD's privacy policy for a full explanation as to how your health information will be handled and disclosed by WebMD.
Disease history and biometric information (such as your height and weight) are needed to accurately classify a participant as higher, medium or lower risk and develop a personalized plan to assist them with improving their health. Certain personal information, like your address, is needed so WebMD can ship materials to you if you request them.