life events

This page provides information about what to do when you experience certain life events that may affect your benefit coverage.

report life events within 31 days

If you marry, divorce, or experience some other qualifying life event, you have 31 days to make certain changes to your benefits. If you miss this deadline, you'll have to wait until the next open enrollment period to change your benefits, unless you have a second qualifying event that allows changes.

Even if you don't plan to make benefits changes, it's important to report the life event to make sure records have been appropriately updated. Keep in mind that new dependents are not automatically covered under your medical and dental coverage, even if you're already paying for family coverage.

To report a life event:

Go to the BenefitConnect website.
Call the HR Service Center.
For pre-65 health plans, do not notify your health plan. Chevron will do that for you after you've notified the HR Service Center.
For post-65 health plans and the Retiree HRA, you should also contact Via Benefits.

leaving chevron

If you are currently a Chevron employee, learn about what you need to do, the choices available, and what happens to your employee benefits when you leave Chevron.

turning age 65

Turning age 65 is an important enrollment milestone for Chevron retiree medical and dental (health) benefits. If you’re eligible for retiree health benefits, you must enroll in Chevron retiree health benefits and/or the Retiree HRA Plan upon reaching certain enrollment milestones. You must also enroll your eligible dependents at certain enrollment milestones. If you miss these select opportunities to enroll, you and your eligible dependents must wait until the next applicable enrollment milestone, if any, to return to Chevron retiree health benefits and/or the Retiree HRA Plan in the future. Please note that open enrollment is not one of the retiree health benefit enrollment milestones.

If you or your dependent turns age 65 during the year and becomes eligible for federal Medicare, you (or your dependent) post-65 participants must enroll in Medicare Part A and Part B in order to remain eligible for Chevron post-65 health benefits and the Retiree Health Reimbursement Plan (Retiree HRA).
The HR Service Center will send information and instructions about the enrollment process for post-65 health benefits about three months prior to turning 65. It also provides instructions regarding pre-65 health benefit elections for family members who aren't eligible for Medicare.
Via Benefits will also send information and instructions about the enrollment process for post-65 health benefits and the Retiree HRA Plan several months prior to turning 65.
Please review the Retiree Health Enrollment Milestones for more details and instructions. You can also read an overview in the Good to Know: Medicare and Your Chevron Health Coverage document.

lose chevron COBRA coverage (including chevron subsidized COBRA)

Losing Chevron or other employer group health coverage is an important enrollment milestone for Chevron retiree medical and dental (health) benefits. If you’re eligible for retiree health benefits, you must enroll in Chevron retiree health benefits and/or the Retiree HRA Plan upon reaching certain enrollment milestones. You must also enroll your eligible dependents at certain enrollment milestones. If you miss these select opportunities to enroll, you and your eligible dependents must wait until the next applicable enrollment milestone, if any, to return to Chevron retiree health benefits and/or the Retiree HRA Plan in the future. Please note that open enrollment is not one of the retiree health benefit enrollment milestones.

You have 31 days from the date coverage ends to report the loss of coverage and to start the retiree health benefit enrollment process. Call the HR Service Center to get started.

Please review the Retiree Health Enrollment Milestones for more details and instructions.

lose chevron or other employer group health coverage

becoming eligible for medicare while under age 65

If you or a dependent is under age 65 but become Medicare-eligible due to a disability, you need to notify the HR Service Center right away. That's because Medicare is the primary payer of health care claims for Medicare-eligible retirees, survivors and dependents, so you must be enrolled in a Chevron-sponsored plan that coordinates with Medicare. You can also read an overview in the Good to Know: Medicare and Your Chevron Health Coverage document.

report a death

To report the death of a former employee, retiree or dependent, contact the HR Service Center. You will need the following information when you call:

Name of deceased
SSN of deceased
Date of death
Marital status
Spouse/Survivor's name, address, phone, SSN, date of birth

The person reporting the death will need to provide your name, relationship to the deceased, address and phone number.

update your address

It's important to keep Chevron up-to-date should your address change. In addition, changing your address may prompt a change to your benefits - especially if you moved outside the area covered by your medical or dental plan. To update your address, and possibly your affected benefits:

Go to the BenefitConnect website.
Call the HR Service Center.
For pre-65 health plans, do not notify your health plan. Chevron will do that for you after you've notified the HR Service Center.
For post-65 health plans and the Retiree HRA, you should also contact Via Benefits.

employment and income verification for former employees

If you need employment and/or income verification, there are a few choices, depending on your needs:

If you are currently receiving an annuity for your pension, you can access an income verification letter on the BenefitConnect website. Go to the I need to ... tab on the top navigation, then review the Pension Information column. You can also call the HR Service Center.
Use The Work Number service to request employment and/or income verification from Chevron.