flexible spending account contacts

For general questions about your flexible spending account– such as eligibility, to enroll, to review your current enrollment, or to make a change – contact the HR Service Center or access the Benefits Connection website.

For more specific questions about your account – such as filing a claim, eligible expenses, debit cards – contact the plan administrator directly using the contact information listed below.

U.S.-payroll employees, U.S.-payroll expatriates

You have until June 30, 2018 to submit any outstanding claims to HealthEquity for reimbursement of eligible expenses incurred between January 1, 2017 and December 31, 2017. If you miss the June 30 deadline, you will not be reimbursed, and any remaining funds in your 2017 account will be forfeited.

Provider: HealthEquity

Web:  healthequity.com/chevron

Mobile app: Mobile app

Phone: 1-866-346-5800

Email: memberservices@healthequity.com

Plan group number: 

Claim for reimbursement:

  • Use your FSA debit card when available. No claim needed, but in some situations HealthEquity may need additional substantiation information, so be sure to save your receipts.
  • Paper formOnline claimMobile app claim
  • Upload receipts and EOBs to the Documentation Library on the website or the mobile app to link with claims for reimbursement or use for substantiation requests from debit card charges.

Plan information: Health Care Spending Account Plan (HCSA)

U.S.-payroll employees, U.S.-payroll expatriates

If you are enrolled in the Chevron High Deductible Health Plan (HDHP) or the Chevron High Deductible Health Plan Basic (HDHP Basic) in 2017 and you met the requirements to qualify for the $250 Wellness Credit on January 1, 2017, a Limited Purpose Health Care Spending Account (LHCSA) was automatically be established for you. This is because you are not allowed to participate in the Health Care Spending Account (HCSA) if you are enrolled in the HDHP or HDHP Basic. The LHCSA may be used to pay for eligible dental and vision expenses only. You cannot add money or enroll in the LHCSA. You have until June 30, 2018 to submit any outstanding claims to HealthEquity for reimbursement of eligible dental and vision expenses incurred between January 1, 2017 and December 31, 2017. If you miss the June 30 deadline, you will not be reimbursed, and any remaining funds in your 2017 account will be forfeited.

Provider: HealthEquity

Web:  healthequity.com/chevron

Mobile app: Mobile app

Phone: 1-866-346-5800

Email: memberservices@healthequity.com

Plan group number: 

Claim for reimbursement:

  • Use your FSA debit card when available. No claim needed, but in some situations HealthEquity may need additional substantiation information, so be sure to save your receipts.
  • Paper formOnline claimMobile app claim
  • Upload receipts and EOBs to the Documentation Library on the website or the mobile app to link with claims for reimbursement or use for substantiation requests from debit card charges.

Plan information: Summary plan descriptions

U.S.-payroll employees, U.S.-payroll expatriates

You have until June 30, 2018 to submit any outstanding claims to HealthEquity for reimbursement of eligible expenses incurred between January 1, 2017 and December 31, 2017. If you miss the June 30 deadline, you will not be reimbursed, and any remaining funds in your 2017 account will be forfeited.

Provider: HealthEquity

Web:  healthequity.com/chevron

Mobile app: Mobile app

Phone: 1-866-346-5800

Email: memberservices@healthequity.com

Plan group number: 

Claim for reimbursement:

  • An FSA debit card is not available for this plan. 
  • Paper formOnline claimMobile app claim
  • Upload receipts and EOBs to the Documentation Library on the website or the mobile app to link with claims for reimbursement.
  • Recurring DCSA claims can be scheduled for the duration of the plan year. Call HealthEquity.

Plan information: Dependent Day Care Spending Account Plan (DCSA)