Contact OneExchange

1-844-266-1392
(Inside the U.S.)
1-801-994-9805
(Outside the U.S.)
7 a.m. – 8 p.m. Central time
OneExchange website

Woman driving a blue car

 

Beginning January 1, 2017, health coverage choices will depend on if you (or your eligible dependents) are pre-65 (under age 65) or are post-65 (age 65 or over).

Post-65 Health Coverage

Post-65 (age 65 and over) eligible participants will only be able to enroll in individual medical, prescription drug, dental and vision coverage through a private health exchange managed by Towers Watson OneExchange. Effective December 31, 2016, Chevron will no longer offer the Chevron Medicare Plus Plan, Chevron Senior Care Plan, Chevron Medicare Standard Plan, the Chevron Medicare Medical HMO Plan, or the Chevron Dental Plan for post-65 participants. Post-65 participants will make enrollment choices with OneExchange in October through December 2016. The Chevron open enrollment period does not apply to post-65 participants.

Pre-65 Health Coverage

Pre-65 (under age 65) eligible participants will currently continue to be able to participate in generally the same Chevron group health choices. Pre-65 eligible participants will make enrollment choices during the Chevron open enrollment period, October 17 through October 28, 2016.

Read more about 2017 health coverage for pre-65 participants.

What about dependents?

The age of eligible participants in your family will dictate if they will enroll in Chevron’s pre-65 group health plans or the post-65 OneExchange individual health options. So, if there are both post-65 and pre-65 eligible participants in your family, pre-65 participants will participate in Chevron group health coverage, and post-65 participants will participate in individual health coverage through OneExchange.

Important Enrollment Milestones

All benefits-eligible retirees and their eligible dependents must enroll in Chevron retiree health coverage upon reaching certain enrollment milestones. If you don't enroll, you will have to wait until the next applicable enrollment milestone, if any, to enroll in the health coverage offered to Chevron retirees. If you miss these select milestones to enroll, you and your eligible dependents may not be able to return to Chevron retiree health coverage in the future. Learn about Chevron Retiree Medical Enrollment Milestones (January 1, 2017).

Both you and Chevron share the monthly cost of retiree medical coverage, if you’re eligible. The way the company contribution is applied to retiree medical coverage may change, depending on age:

Pre-65 company contributions

For pre-65 eligible retirees and/or their pre-65 eligible dependents, the company contribution will continue to be automatically factored into your monthly medical premium for your Chevron pre-65 group medical coverage.

Post-65 company contributions

Effective January 1, 2017, post-65 eligible retirees and/or their post-65 eligible dependents will receive the company contribution in a new way, through a Health Reimbursement Arrangement, or HRA. Except for the company contribution for catastrophic prescription drug coverage, your company contribution amount will no longer be automatically applied to your monthly premiums. Post-65 eligible retirees and/or their post-65 eligible dependents will receive the monthly company contribution into an HRA. You can use the money in your HRA to help pay the monthly premiums for your Medicare Part B or any of the individual medical, prescription drug, dental or vision plans offered through OneExchange.

This is a reimbursement account. This means you’ll pay premiums for coverage directly to your insurance carriers and submit claims to OneExchange for reimbursement from your HRA. If you and your dependent are eligible for the HRA, you and your post-65 eligible dependent will each have a separate HRA account based on the HRA of the eligible retiree.

Important eligibility requirements

To maintain eligibility for the HRA, all of the eligibility requirements must be met. If you don’t meet the requirements, then you (and any eligible dependents) will not receive the HRA, and you will also lose your eligibility to receive the HRA contribution again in the future. Learn about Chevron Retiree Medical Enrollment Milestones (January 1, 2017), which include the requirements to receive the HRA.

For questions about post-65 individual health coverage through OneExchange, contact OneExchange.

For questions about pre-65 Chevron group health coverage contact the Human Resources (HR) Service Center to speak with a Customer Service Representative.

  • 1-888-825-5247 (toll-free inside the U.S.)
  • 610-669-8595 (outside the U.S.)
  • 6 a.m. to 5 p.m., Pacific time (8 a.m. to 7 p.m., Central time)
  • Monday through Friday, except holidays.
  • View personal pre-65 health coverage information online on the Benefits Connection website.

Important New Retiree Health Coverage Enrollment Milestones

Beginning in 2017, all benefits-eligible retirees and their eligible dependents must enroll in Chevron retiree health coverage upon reaching certain enrollment milestones. In the past you were permitted to waive Chevron retiree health coverage or drop coverage and re-enroll later during an open enrollment period or other qualifying life event. Effective January 1, 2017, after this one-time enrollment opportunity, you will have to wait until the next applicable enrollment milestone, if any, to enroll in the health coverage offered to Chevron retirees. And there are also new restrictions regarding adding dependents to coverage at a later date. If you miss these select milestones to enroll, you and your eligible dependents may not be able to return to Chevron retiree health coverage in the future. It’s important to read about these milestones prior to the upcoming enrollment period.

Please tell us who you are:

Close


Go to Benefits Connection

You can access Benefits Connection from a Chevron computer, from your home computer, or on your smart phone.

Benefits Connection uses automatic sign-in technology if you are a current user and you are connected to the Chevron intranet using a GIL workstation or Chevron remote access.

Use Automatic Login

If you are not connected to the Chevron intranet or this is your first time to use Benefits Connection, automatic sign-in is not available. Please login with your password PIN.

Use PIN to Login

Forgot Your Password?

If you are not connected to the Chevron intranet or this is your first time to use Benefits Connection, automatic sign-in is not available. Please login with your password PIN. If you don't know your PIN or can't find it, you can request a new one in two ways:

  1. Online. Go to the Benefits Connection login screen and choose Forgot Your PIN. If you've set up challenge questions, you will be able to access the website instantly after successfully answering the questions. Otherwise you'll have to use the mail option. It can take up to two weeks to have a new PIN mailed to you.
  2. By Phone. Call the HR Service Center. When prompted to enter your PIN, hold on the line until the system provides you with other options regarding your access. You can request that a new PIN be mailed to you. It can take up to two weeks to receive your PIN in the mail.